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Associate Principal Engineer

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Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

 To set a challenging career and strive for excellence by maintaining consistency in my performance, which offers scope for widening the spectrum of my knowledge, thereby enabling me to emerge with new ideas and contributing towards the growth of the organization. 

Dynamic property claims specialist with a proven track record of efficiently assessing and resolving insurance claims. Expertise in collaborative team environments fosters optimal results while adapting to evolving needs. Extensive experience in supervising property and casualty claims, combined with a commitment to mentoring and implementing results-driven processes. Strong negotiation, investigation, and customer service skills ensure fair and accurate claims outcomes while managing multiple cases to maintain high levels of client satisfaction.

Dynamic leader with expertise in client engagement and small business management. At Allstate Insurance, cultivated strong client relationships, driving repeat business. Achieved 104% growth in new business volume at GE/ERC Life. Proven track record in strategic planning and effective relationship management, leveraging communication skills to foster collaboration and loyalty.

Motivated professional with strong commitment to continuous learning and community engagement. Skilled in collaborating with diverse teams and utilizing effective communication to drive positive outcomes. Proven ability to adapt quickly to new environments, embracing opportunities for cultural immersion and personal development. Passionate about leveraging experiences to enhance knowledge and contribute meaningfully to projects.

Dynamic and dedicated customer service professional with a strong work ethic and integrity, honed at Metro. Proven expertise in cash handling and guest engagement, consistently enhancing customer satisfaction. Recognized for training new staff and collaborating effectively with team members to improve service efficiency during peak hours.

To obtain employment with an organization that will benefit from my skills. A great team member and motivated individual with good work ethics and the courage to take on difficult challenges.

As an employee I exhibit much dedication and commitment to my work given the great sense of fulfillment and pride that I receive, regardless of the profession I occupy at a time. I have a large amount of experience in a variety of workplaces including labouring for a plumbing company where I was exposed to a wide variety of skills and responsibilities. A large deal of my experience has been in labour intensive roles, however I have always also been a very dedicated student. I attend Wilfrid Laurier University in Waterloo where my studies have been directed towards History and Psychology, giving me an effective understanding of human interactions that strengthen my ability to cooperate with other employees, provide effective customer service and exert effective problem-solving skills. Maintaining a safe and healthy workplace is also very important to me as I feel it makes for a more effective and enjoyable work environment. Finally, I also maintain a healthy personal life, managing hobbies, socializing, physical health, and my relationships with those that I love and hold close. Although those things are not immediately concerning to the workplace, I believe that it helps make me a better and happier person and good moral at work.

Dynamic and results-driven professional with experience as a Flyer Delivery Person at Everest Furniture. Demonstrated strong communication and time management skills while ensuring timely deliveries and maintaining accurate records. Proven ability to work effectively in a team, enhancing customer satisfaction through proactive engagement and efficient service.

Nick Baker

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Flyer Delivery

Crew Member

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Bachelor of Arts - Communications

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Crew Member

Flyer Delivery

Bachelor of Arts - Communications

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