Experienced with overseeing gym operations, ensuring smooth daily functions and high member satisfaction. Use effective leadership to inspire and manage staff, creating positive and productive work environment while contributing to overall team success. Track record of implementing innovative programs and strategies to boost membership and client engagement.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Assistant to Operations
Carrefour Multisports/ Monster Gym/ GestionX
05.2023 - Current
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Developed and maintained relationships with customers and suppliers through account development.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Achieved significant cost savings by renegotiating vendor contracts.
Manage recruitment, hiring and training of team members.
Provided backup support during peak periods or absences of fellow team members, maintaining continuity in payroll operations.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Collaborated with property management team to address any concerns or requests from residential and commercial properties promptly.
Overseeing in whole the fitness department(s) and ensuring an optimized gym experience.
Partnership Manager
SUPERMARCHÉ ATLANTIS
09.2019 - 05.2023
Developed strategic plans and set clear objectives, resulting in consistent company growth.
Negotiated favorable contracts with vendors, securing cost savings for the company.
Mentored junior staff to develop their skills and advance their careers within the organization.
Managed budgets and resources effectively, ensuring cost-efficient operations without sacrificing quality.
Coordinated team schedules to keep shifts properly staffed during busy periods.
Identified market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits.
Assisted in recruiting, hiring and training of team members.
Managed payroll for 60 employees while performing calculations in overtime, vacation, holidays and sick hours to provide accurate data for payroll.
Trainer/Assistant Gym Manager/Gym Manager
Carrefour Multisports
01.2005 - 09.2019
Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
Remained current with fitness trends and techniques to provide latest and most impactful workouts for clients (Canfitpro/IHRSA conventions)
Stayed current with CPR and first aid certification to provide emergency response in case of injury.
Launched and maintained various departments with great success, which included Pilates, CrossFit and Boxing thus increasing the clubs overall revenue.
Increased gym revenue by upselling personal training packages while managing a team of trainers, ensuring high-quality instruction and customer satisfaction.
Organized outdoor fitness events that expanded gym's visibility and attracted new clients.
Responsible in hiring kinesiologists to create a clinical environment.
Ensured financial stability by managing budgets effectively, monitoring expenses closely while prioritizing necessary investments in staff development or equipment upgrades.
Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
Participated in continuing education opportunities to stay current on industry trends and best practices.
Scheduled employees for shifts, ensuring high-traffic time periods are well staffed.
Handled weekly payroll for trainers and bi-weekly payroll for reception staff.
Owner and Operator
Carwash Autobella Complexe Desjardins
01.1998 - 01.2005
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Hired, trained, and managed a well-rounded team of employees dedicated to achieving daily goals.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Analyzed market trends to identify new business opportunities.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Implemented quality assurance processes to ensure product excellence.
Trainer/Assistant Manager
West Coast Gym
01.1992 - 01.1998
Enhanced gym member satisfaction with consistent, reliable support and assistance during their workouts.
Tailored workout programs to individual clients based on age, weight, goal and physical shortcomings.
Projected positive atmosphere, making gym welcoming and inviting.
Trained in strength and recovery techniques.
Boosted overall gym cleanliness and organization by maintaining equipment and ensuring safe workout conditions.
Assistant Trainer
Winstons Gym
01.1987 - 01.1992
Assisted in the upkeep and organization of the gym facility.
Maintained strength training machines.
Educated clients on proper exercise technique, reducing the risk of injury while maximizing workout effectiveness.
Education
High School Diploma -
St. Pius X High School
Montreal, QC
Certified Personal Trainer - Health And Fitness
McGill
Montreal, QC
Skills
Fitness knowledge
Troubleshooting
Operations management
Organizational development
Schedule creation
Computer skills
Team management
Equipment operation
Brand awareness
Safety management
Marketing
Good communication
Hiring and onboarding
Team collaboration
Languages
English
Native or Bilingual
French
Professional Working
Greek
Professional Working
Certification
First Aid Certification
Swedish Kinetic massage certification
CrossFit Coach level 1 & 2
Interests
Traveling
Gardening
Growing herbs, vegetables, or fruits in home gardens