Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicholson Oyama Mtshabe

Okotoks,Canada

Overview

11
11
years of professional experience
1
1
Certification

Work History

Customer Service/Warehouses

Pro-Temps Agency
01.2023 - Current
  • Address customers’ queries & complaints and help them to resolve issues related to the product
  • Maintain a high level of professional service
  • Maintain inventory accuracy by performing regular stock checks, restocking shelves, and ensuring that products are properly stored and easily accessible.

Bookkeeper

Sisanda Medical Prof Corporation
01.2018 - Current
  • Prepare invoices and reports, such as sales tax reports and other reports
  • Assist with or maintain records of accounts receivable and payable, as well as ledgers and journals
  • Make bank deposits and reconcile records of bank transactions
  • Track and categorize expenses, including business expenses, to ensure accurate financial reporting

Health Record Clerk/ Office Admin

Prairie North Health Region
05.2014 - 01.2018
  • Maintain patient records by ensuring accurate and up-to-date patient records
  • Ensure confidentiality of patients and adhere to HIPAA guidelines & regulations
  • Register the patient and assist them to the right destination
  • Retrieve patient records for healthcare providers and deliver them to the appropriate departments
  • Organize & file patient records, both physical and electronically

Education

Bachelor - Tourism and Hospitality Management

SAIT

Bachelor - Accounting

Athabasca University

Office Professional Diploma - undefined

ABC Academy

Financial Management Degree - undefined

University of South Africa

BASIC - undefined

Elevate Aviation Learning Centre
01.2025

Diploma - Hospitality Management

SAIT
01.2021

Skills

  • Strong customer interactions, including vendor relations, handling queries & complaints, and problem solving
  • Skilled in safety & compliance with participation in Health and Safety Committees, First Aid/CPR, TDG, WHMIS, and ROC-A certificates
  • Proven ability to deliver exceptional customer service in a fast-paced, high-pressure environment, ensuring an efficient experience for diverse clientele
  • Strong experience in hospitality & tourism management, retail, and banking Able to multitask and prioritize projects, administer supplier products, pricing, and placement
  • Consistency maintains safety compliance when operating material handling equipment
  • Adaptable, personable, work well independently and in a team environment
  • The ability to proactively anticipate workflow, prioritize, and follow through on tasks to completion
  • Proficient in Microsoft Word, Excel, PowerPoint, Access, and Outlook Extensive working knowledge of SAP software for product management
  • Exceptional communication skills when interacting with clients, customers, and coworkers by being an active listener, being approachable, and respectful

Certification

  • First Aid Level C & CPR 2025
  • WHMIS 2025
  • TDG 2025
  • Restricted Operator’s License with Aeronautical Designation 2025
  • Retail Management Certificate, University of Johannesburg Completed
  • Class 1A driver’s licence

Timeline

Customer Service/Warehouses

Pro-Temps Agency
01.2023 - Current

Bookkeeper

Sisanda Medical Prof Corporation
01.2018 - Current

Health Record Clerk/ Office Admin

Prairie North Health Region
05.2014 - 01.2018

Bachelor - Accounting

Athabasca University

Office Professional Diploma - undefined

ABC Academy

Financial Management Degree - undefined

University of South Africa

BASIC - undefined

Elevate Aviation Learning Centre

Diploma - Hospitality Management

SAIT

Bachelor - Tourism and Hospitality Management

SAIT

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Nicholson Oyama Mtshabe