Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Nichole Handyside

Coldstream,BC

Summary

Proven Cleaning Specialist with a track record of enhancing cleanliness and hygiene standards. Demonstrates a strong work ethic and deep cleaning expertise, ensuring tasks are completed efficiently and to the highest standards. Skilled in fostering team productivity and maintaining safety awareness.

Overview

14
14
years of professional experience

Work History

Cleaning Specialist

Annalise Gill
03.2021 - 07.2024
  • Conducted thorough cleaning of residential and commercial properties, maintaining high standards of cleanliness and hygiene.
  • Managed invoicing and billing processes for services rendered, ensuring accurate and timely payments.
  • Developed and outlined job duties for new employees, fostering a productive team environment.
  • Performed quality checks on completed work to ensure adherence to company standards and client satisfaction.
  • Provided excellent customer service, addressing client concerns promptly and professionally.
  • Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
  • Ensured timely completion of tasks by strictly following schedules and prioritizing duties based on urgency and importance.

Office Manager

Puntledge RV Park
01.2021 - 08.2022
  • Managed correspondence, complaints, and inquiries, ensuring prompt and effective communication with guests and staff.
  • Trained new staff, providing guidance on policies and procedures to ensure smooth operations.
  • Oversaw the check-in and check-out processes for customers, enhancing guest experience.
  • Ordered supplies and maintained inventory to ensure the office was well-equipped.
  • Attended meetings and contributed to strategic discussions, helping to improve park operations.
  • Performed general office duties to support daily operations and maintain a welcoming environment.

Housekeeping Team Leader

Hoiss Point Lodge
07.2010 - 03.2020
  • Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
  • Supervised day-to-day housekeeping operations, ensuring efficient workflow and high cleanliness standards.
  • Oversaw cleaning tasks, coordinating efforts of team members to meet lodge requirements.
  • Managed inventory by ordering supplies and maintaining stock levels for optimal operations.
  • Created and managed staff schedules to ensure adequate coverage and productivity.
  • Conducted training and performance evaluations for housekeeping staff to promote skill development and team cohesion.
  • Communicated repair needs to maintenance staff.


Education

Administrative Assistant

Sprott Shaw Community College
Courtenay, BC
06.2004

Skills

    Strong Work Ethic

    Reliability and punctuality

    Safety awareness

    Deep cleaning expertise

Additional Information

References:

Available upon request

Timeline

Cleaning Specialist

Annalise Gill
03.2021 - 07.2024

Office Manager

Puntledge RV Park
01.2021 - 08.2022

Housekeeping Team Leader

Hoiss Point Lodge
07.2010 - 03.2020

Administrative Assistant

Sprott Shaw Community College
Nichole Handyside