Passionate about blending artistry and client experience as a Client Experience & Digital Communications Manager and former Visual Merchandising Manager. I create custom commissioned abstract art that inspires.
Overview
17
17
years of professional experience
Work History
Freelance Artist (Painter)
Nicholas Watson Art
Toronto, ON
08.2017 - Current
Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
Made use of materials, such as ink, watercolors, charcoal, oil, paints, and pencils to complete unique piece for customers.
Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
Generated increased commissions by effectively networking at art fairs and social events, showcasing portfolio to potential clients.
Successfully balanced multiple commissioned projects, delivering high-quality work within tight deadlines.
Assistant Designer
J Gibson Design
Toronto, ON
11.2023 - 03.2024
Collaborated with multidisciplinary teams to ensure consistency in design across various platforms.
Maximized creative output under tight deadlines without sacrificing quality or accuracy.
Supported senior designer with mockups, material searches, and specifications for designs.
Demonstrated exceptional attention to detail while refining designs based on client specifications and requirements.
Enhanced design concepts by incorporating client feedback and collaborating with the lead designer.
Developed and maintained relationships with suppliers, vendors and other industry professionals to stay informed about new developments and resources available.
Selected fabrics, patterns and trims to use in final designs and meet desired aesthetics and quality standards.
Front Desk|Administrator
We Salon
08.2022 - 10.2023
Manage daily operational duties such as opening and closing procedures
Communicating with vendors to provide products & supplies
Provide consistent excellent customer service by building meaningful connections with clients and guests
Greeting and creating a welcoming environment for all guests upon arrival & throughout their appointments
Book all appointments accurately to ensure daily functioning of schedule for maximum salon efficiency
Answering all phone calls and emails in a friendly & professional manner
Respond timely to all client inquiries regarding products & services, appointments, and pricing
Perform clerical duties such as filing, scanning, photocopying and maintaining business records
Maintain cleanliness and organization of the front desk & all common areas for overall positive customer experience
Processing cash, debit and credit card transactions, balancing cash at the end of each business day
Visual Merchandising Manager
Guess Clothing Inc.
01.2008 - 09.2013
Responsible for implementation & execution of all visual merchandising including all store windows, in store displays, mannequins, product layouts and back room organization
Maintaining consistent company standards of all visual elements for the highest level of customer experience
Ensuring all stock areas are maintained and rotated regularly as new stock arrives
Manage & maintain product levels for accurate inventory assessment and loss prevention
Regular rotation of floor products based on sell through to maintain standards, inventory levels and customer shopping experience
Updating and communicating to staff about all new product drops as they arrive
Manage all opening and closing procedures to company standards
Provide excellent, friendly customer service to all guests while working on the floor
Support staff by processing cash, debit & credit cards transactions when needed
Maintain general and overall cleanliness to company standards for positive customer experience