Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicholas Vallee

Ottawa,ON

Summary

Highly organized and detail-oriented Administrative Assistant with 2 years of experience supporting coordinators from two daycare's in a fast-paced environment. Proficient in managing schedules, coordinating meetings, and maintaining efficient office operations. Adept at handling confidential information with discretion and delivering exceptional customer service. Skilled in Microsoft Office Suite, and a variety of administrative tools. A proactive problem-solver with excellent communication skills, a positive attitude, and a commitment to ensuring organizational success.

Overview

17
17
years of professional experience

Work History

Administrative Support Assistant

Centre Éducatif Brin De Soleil (H-J & Montfort)
09.2022 - Current

Provide administrative support to coordinators and staff, including scheduling , managing correspondence, and maintaining accurate records.

  • Assist in organizing and coordinating educational programs, events, and activities.
  • Maintain and update student records, including enrollment, attendance, and health information, in compliance with applicable regulations.
  • Serve as the primary point of contact for parents and guardians, addressing inquiries, providing information, and scheduling meetings.
  • Handle daily office tasks such as answering phones, processing mail, and ordering supplies.
  • Support recruitment, onboarding, and training processes for new staff members.
  • Collaborate with teachers and staff to ensure compliance with child-care regulations and organizational policies.
  • Monitor and manage communication between parents, educators, and administrative staff to facilitate a cohesive environment.

Educator

Centre Éducatif Brin De Soleil - Montfort
05.2011 - 10.2024
  • Develop and implement child-care programs that support and promote the physical, cognitive, emotional and social development of children.
  • Lead engaging activities such as storytelling, singing, visiting local points of interest, and encouraging creativity through art, drama, music, and physical play.
  • Plan and maintain a safe, healthy, and supportive environment that prioritizes children’s well-being.
  • Assess children’s abilities, interests, and needs, and communicate progress or concerns with parents and colleagues.
  • Monitor children for potential learning or behavioral challenges and prepare detailed reports for parents, guardians, or supervisors.
  • Build and maintain collaborative relationships with colleagues and community service providers involved in children’s care and development.
  • Supervise and coordinate the activities of early childhood educators and assistants, ensuring effective program delivery.

Courtesy Desk Associate

Bissonnette's Your Independent Grocer
05.2008 - 06.2013
  • Accurately managed transactions and balanced registers daily, ensuring financial accuracy and accountability.
  • Applied extensive knowledge of store policies and procedures to address customer inquiries and resolve issues at the courtesy desk while adhering to company guidelines.
  • Handled guest complaints professionally, providing quick resolutions to maintain exceptional customer satisfaction.
  • Demonstrated strong multitasking skills by effectively managing multiple responsibilities simultaneously without compromising quality.
  • Provided comprehensive training to new employees on company operations, policies, and services.

Education

Diploma - Éducation En Services À L'enfance

Collège La Cité
Ottawa, ON
04-2017

Certificate - Services D'Incendie - Programme Préparatoire

Collège La Cité
Ottawa, ON
07-2011

High School Diploma -

Collège Catholique Samuel-Genest
Ottawa, ON
06-2010

Skills

  • Proficient in Microsoft Office Suite (Word, Excel, Powerpoint)
  • Exceptional scheduling and calendar management experience
  • Skilled in handling confidential information with discretion
  • Strong communication and interpersonal skills
  • Multitasking and prioritizing tasks

Languages

English
French

Timeline

Administrative Support Assistant

Centre Éducatif Brin De Soleil (H-J & Montfort)
09.2022 - Current

Educator

Centre Éducatif Brin De Soleil - Montfort
05.2011 - 10.2024

Courtesy Desk Associate

Bissonnette's Your Independent Grocer
05.2008 - 06.2013

Diploma - Éducation En Services À L'enfance

Collège La Cité

Certificate - Services D'Incendie - Programme Préparatoire

Collège La Cité

High School Diploma -

Collège Catholique Samuel-Genest
Nicholas Vallee