Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
References
Timeline
Generic

Nicholas Turnbull

Jasper,AB

Summary

Dynamic professional with extensive experience in food and beverage service and management. Proven ability in team leadership and conflict resolution, ensuring exceptional customer satisfaction. Skilled in POS systems, consistently enhancing operational efficiency, and fostering a positive work environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Food and Beverage Attendant

Pursuit BJC
Jasper, AB
05.2025 - 07.2025
  • Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
  • Cleaned spills immediately using appropriate methods per company policy.
  • Responded quickly to customer complaints or special requests in a professional manner.

Food and Beverage Attendant

Pursuit BJC
Jasper, AB
05.2024 - 09.2024
  • Maintained a positive attitude towards coworkers and customers at all times.
  • Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
  • Ensured that all food items were properly labeled and stored according to safety regulations.
  • Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.

Server

Sasquatch Mountain Resort
Agassiz, BC
11.2023 - 03.2024
  • Greeted guests and provided menus.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Warehouse Manager

Atwood's Packaging
Sockburn, Christchurch
04.2019 - 09.2023
  • Maintained a safe work environment by adhering to safety protocols, and regularly inspecting warehouse equipment.
  • Planned and implemented efficient warehousing systems for incoming and outgoing goods.
  • Monitored staff performance, identified areas for improvement, and provided training as needed.
  • Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
  • Resolved customer complaints related to product quality or delivery issues.

Cafe Manager

La Wheat
Methven, Canterbury
03.2017 - 01.2019
  • Oversaw daily café operations to maintain a smooth workflow in both front-of-house and back-of-house areas.
  • Delivered excellent customer service experiences by addressing concerns promptly and professionally.
  • Trained café employees to consistently exceed customers' expectations and provide superior service.
  • Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the café.
  • Created and maintained detailed records of all inventory, sales, customers, orders.

Education

High School Diploma -

Lincoln High School
Lincoln, NZ
12-2015

Skills

  • First Aid (NZ Standard)
  • Safety compliance
  • Team leadership
  • Conflict resolution
  • Strong work ethic
  • Punctuality
  • POS systems
  • Team collaboration

Accomplishments

  • Employee Of The Year - Sasquatch Mountain Resort 2023

Languages

English
Native/ Bilingual
Maori
Limited

Certification

  • BC Drivers License (Class 1)
  • Know Your Stuff
  • Serve It Right
  • First Aid Certificate (NZ Standard)
  • Osh (NZ Container Compliance)

References

References available upon request.

Timeline

Food and Beverage Attendant

Pursuit BJC
05.2025 - 07.2025

Food and Beverage Attendant

Pursuit BJC
05.2024 - 09.2024

Server

Sasquatch Mountain Resort
11.2023 - 03.2024

Warehouse Manager

Atwood's Packaging
04.2019 - 09.2023

Cafe Manager

La Wheat
03.2017 - 01.2019

High School Diploma -

Lincoln High School

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Nicholas Turnbull