Summary
Overview
Work History
Education
Skills
Presidents Club FY 2024-2025
Timeline
Generic

NICHOLAS TORRES

Sacramento

Summary

Goal-oriented Sales Service Representative equipped with strong customer relations and inventory management skills. Flexes with changing demands and unique customers' needs to deliver customized solutions and maximize company profit.

Overview

9
9
years of professional experience

Work History

Sales Service Representative

Cintas
08.2023 - Current
  • Managed customer’s accounts in assigned territory to ensure stock level, functionality, service and invoice payment on a monthly schedule
  • Built relationships with customers upselling other Cintas service agreements
  • Attained quota throughout career, receiving presidents’s club for the last 12 months and summit each quarter

Sales Development Representative

We-Bridge/Apona.ai
08.2022 - 07.2023
  • Built and managed an accurate sales pipeline to maintain a high volume of activity.
  • Won new business by articulating the full value of the company's capabilities to prospects.
  • Utilized Hubspot and ZoomInfo to manage sensitive client information and update existing and new client profiles.
  • Developed an advanced understanding of products and services to address customer objections, competitive questions, and FAQs.

Bookkeeper

Nugget Markets
04.2021 - 08.2022
  • Posted daily receipts and payments following corporate protocols.
  • Maintained and processed invoices, deposits, and money logs.
  • Entered financial information and payments to ensure accurate and on-time payments for employees and vendors.
  • Tracked expenses and income for businesses, organized and maintained bank statements for checking accounts.

Mortgage Loan Officer Assistant

Fairway Independent Mortgage
04.2020 - 03.2021
  • Assisted senior-level credit officers with complex loan applications.
  • Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act, and Community Reinvestment Act.
  • Reviewed and edited loan agreements to promote efficiency and accuracy.
  • Developed and maintained relationships with local real estate agents.
  • Scheduled meetings, appointments, and maintained a well-organized master calendar.

Coffee Bar Manager

Nugget Markets
01.2019 - 04.2020
  • Developed an empowering employee culture focused on equipping employees to independently meet guest needs.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Set, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

PIC (Person in Charge)

Nugget Markets
04.2016 - 01.2019
  • Drove operational improvements resulting in savings and improved profit margins.
  • Coordinated with realtors and title companies to identify discrepancies and update different teams on processing progress.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Organized budgets, oversaw P&Ls, and achieved margin targets consistently to stay on track with growth plans.

Education

High School Diploma -

Oak Ridge High School
El Dorado Hills, CA
05-2015

Skills

  • Communication
  • Strategic Outreach
  • New Business Generation
  • Pipeline Growth
  • Lead Qualification

Presidents Club FY 2024-2025

Tracking for FY 2025

Timeline

Sales Service Representative

Cintas
08.2023 - Current

Sales Development Representative

We-Bridge/Apona.ai
08.2022 - 07.2023

Bookkeeper

Nugget Markets
04.2021 - 08.2022

Mortgage Loan Officer Assistant

Fairway Independent Mortgage
04.2020 - 03.2021

Coffee Bar Manager

Nugget Markets
01.2019 - 04.2020

PIC (Person in Charge)

Nugget Markets
04.2016 - 01.2019

High School Diploma -

Oak Ridge High School

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