Nicholas Sterling
Calgary,AB
Summary
To obtain a position in the customer services and sales sector utilizing interpersonal skills to help achieve the company’s goal with a willingness to learn, undertake new challenges and contribute to a dynamic team.
Overview
8
8
years of professional experience
Work History
Front End/Back End Team Member
Wayback Burger
Calgary, AB
10.2023 - Current
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Regularly operated cash registers to process payments from customers.
- Collaborated with team members to maximize productivity and efficiency.
- Promoted products through effective merchandising techniques.
- Greeted customers upon entering the store with friendly and positive attitude.
- Worked hard to learn the required tasks quickly to maximize performance.
- Resolved customer issues promptly in a professional manner.
- Answered phone calls regarding inquiries about products or services.
Security Guard/Parking Attendant
JIL South Calgary
Calgary
10.2022 - Current
- Provided security services and managed parking for events
- Managed the flow of church attendees and directed them in an organized manner to secure a smooth course of church events
Event Server
Bamboo Church of God
01.2016 - 09.2018
- Served food to large groups with a focus on customer service and maintaining a positive dining experience
- Contributed to church planning and coordinating events, ensuring seamless execution of events
Education
High School Graduate -
Centennial High School
Calgary, AB06-2023
Skills
- Able to take the lead and guide a team effectively
- Excellent verbal and written communication skills
- Fluent in English
- Excellent in working with teams but also competent in performing and finishing tasks individually
- Able to adjust to new work environments and handle stressful situations
- Efficient in attending to customers’ and the store's needs in a timely manner
- Knowledgeable in WHMIS symbols and the protocols when handling chemicals
- Computer literate and able to navigate computer programs efficiently
- Excellent Customer Service skills
Reference
References provided upon request
Timeline
Front End/Back End Team Member
Wayback Burger
10.2023 - Current
Security Guard/Parking Attendant
JIL South Calgary
10.2022 - Current
Event Server
Bamboo Church of God
01.2016 - 09.2018
High School Graduate -
Centennial High School