Nicholas Smith
Vancouver,Canada
Summary
I excel in automation & workflow optimization and stakeholder communication. Spearheaded the implementation of AI testing procedures, significantly improving issue reporting accuracy.
Overview
9
9
years of professional experience
Work History
Development Support
The Coalition
05.2023 - Current
- Delivered technical support throughout game dev cycle, collaborating with cross functional teams
- Partnered closely with developers to reproduce and document reported issues, facilitating efficient troubleshooting and resolution
- Implemented new procedures for more accurate and efficient reporting on issues found during development
- Developed and implemented testing practices and procedures for AI-related gameplay elements
- Partnered with automation developers to design and implement automated testing for gameplay elements
QA Analyst
Smoking Gun Interactive
02.2021 - 04.2023
- Creation of On-Boarding, QA Tools & Practices, Bug Tracking & Documentation procedures
- Maintained and Created comprehensive technical QA documentation
- Designed and managed comprehensive test plans for performance, network stress testing, accessibility and functionality
- Spearheaded switching Test Plan data bases from Excel to Zephyr
- Maintained QA standards for one of the most downloaded apps on the App Store, Play Store and Xbox Game Pass
- Maintained strict deadlines for live patching services
- Creation of python scripts to automate boot/smoke testing
QA & Game Development Coordinator
Utherverse
01.2018 - 06.2020
- Managed and supervised the deployment patch process
- Created and managed User stories for both dev and art teams
- Created time estimates and provided solutions for issues
- Managed QA team of 6 members
Game Design Assistant
Utherverse
02.2016 - 01.2018
- Assisted with the creation of visually appealing presentations to effectively communicate design concepts and ideas.
- Streamlined game development processes for increased efficiency and productivity.
Skills
- Project Planning
- Test Plan Development & Execution
- Automation & Workflow Optimization
- Stakeholder Communication & Reporting
- Quest Design
- Documentation & Knowledge Management
- Project Coordination
- Test Documentation Creation
- Regression Testing Expertise
- Manual Testing Proficiency
- Technical writing proficiency
- Quality Assurance
Additional Information
Expertise
- 6+ Years - PC Testing
- 6+ Years - Jira
- 6+ Years - Confluence
- 4+ Years - Unity
- 2+ Years - Unreal 3D
- 2+ Years - Mobile Testing
- 2+ Years - VR testing
- 2+ Years - Fiddler
- 2+ Years - Zephyr
- 1 Year - Maya
- 1 Year - PhotoShop
Testing Experience
- Smoke
- Functionality
- Black Box
- Automation
- Accessibility
- API
- Performance
- AI
- Compliance
- Unit
- Regression
- Localization
- Compatibility
- Integration
Timeline
Development Support
The Coalition
05.2023 - Current
QA Analyst
Smoking Gun Interactive
02.2021 - 04.2023
QA & Game Development Coordinator
Utherverse
01.2018 - 06.2020
Game Design Assistant
Utherverse
02.2016 - 01.2018