Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nicholas Slowski

Winnipeg,Manitoba

Summary

Highly skilled Operations Manager with a strong background in last-mile logistics, global market expansion, and impactful change management. Adept at driving efficiency and growth through product, technology implementation, and contractor management. Eager to leverage expertise in Lean methodologies, third-party logistics, and strategic change/stakeholder management to optimize resourcing, reduce costs, and lead high-performing teams as Head of Courier Resourcing.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Change and Implementation Project Manager

SkipTheDishes
Winnipeg, MB
02.2023 - Current
  • Successfully led end-to-end implementation of Global Delco Initiatives (Pooling, Courier Security enhancements, Courier Onboarding Experience, and Market Releases)
  • Executed comprehensive change management strategies, encompassing communication, cross-functional stakeholder engagement, and disruption minimization for Operational, Product, Tech, and Senior Leaders, accelerating speed-to-release.
  • Collaborated with Product and Tech, Delivery, Operations, Marketing, and Legal teams to define project scope, requirements, and deliverables, ensuring alignment with strategic business objectives.
  • Mitigated project risks by identifying potential resistance points, implementing forward-thinking engagement strategies, developing proactive solutions, and ensuring the successful rollout of critical operational changes.

Operations Manager

SkipTheDishes
Winnipeg, Manitoba
08.2018 - 11.2022
  • Directed international logistics teams, overseeing operations across Canada, the UK, Ireland, Italy, and Australia.
  • Utilized Lean Greenbelt methodologies to improve knowledge base accessibility (30% clutter reduction) and streamline onboarding/activation workloads (95% reduction).
  • Co-pioneered the industry's first Employee/Contractor delivery platform in Australia.
  • Drove automation efficiencies through the successful rollout of product initiatives, including automated order and chat assignments, and courier scheduling.
  • Led a team of 13 direct reports within a 24/7 operational structure of over 100 employees.

Education

Finance

University of Saskatchewan
Saskatoon, SK
01.2018

Skills

  • Leadership and management
  • Issue resolution
  • Stakeholder partnerships
  • Team leadership
  • Stakeholder management
  • Performance management
  • Change management
  • Cross-functional collaboration
  • Project management

Certification

Lean Level 2 Green Belt Certificate, CM&E, 2022

Timeline

Change and Implementation Project Manager

SkipTheDishes
02.2023 - Current

Operations Manager

SkipTheDishes
08.2018 - 11.2022

Finance

University of Saskatchewan

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