Nicholas Slater
Whitby,Canada
Summary
Bilingual and hardworking individual with a strong dedication to learning about varying educational philosophies. Eager to join my next team and contribute my skills. Committed to providing top-notch services to clients. Friendly and outgoing nature.
Overview
9
9
years of professional experience
Work History
Lead Mover/Driver
Manic Movers
07.2021 - 01.2024
- Trained and supervised a team of employees, resulting in a 33% reduction in errors and a 80% improvement in customer satisfaction ratings.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
Shipping/Receiving
Shadex
01.2020 - 07.2021
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Pulled, verified, and packaged items for shipment.
- Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.
General Labour
Logistics in Motion
01.2019 - 12.2019
- Selection Picker for Loblaws Canada
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Prepared boxes of Products and stacked pallets.
- Contributed to a well-organized warehouse environment through the effective use of pallet jacks in relocating stock items.
Call Centre Representative
Concentrix
01.2018 - 12.2018
- Developed customer service scripts that improved customer engagement and reduced average call handle time by 50%
- Answered inbound calls, identify and resolve caller needs, and provide information
- Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations.
Sales associate
Marshalls
06.2015 - 12.2017
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a increase in sales.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Durham College
Oshawa01.2020
Grade 12 Completion -
Maxwell Heights
Oshawa06.2018
Skills
- Excellent Work Ethic
- Interpersonal Communication Skills
- Teamwork Skills
- Critical Thinking
- Clean driving record
- Punctual and reliable
- Problem-solving
Languages
English
Full Professional
Timeline
Lead Mover/Driver
Manic Movers
07.2021 - 01.2024
Shipping/Receiving
Shadex
01.2020 - 07.2021
General Labour
Logistics in Motion
01.2019 - 12.2019
Call Centre Representative
Concentrix
01.2018 - 12.2018
Sales associate
Marshalls
06.2015 - 12.2017
Durham College
Grade 12 Completion -
Maxwell Heights
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