Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.
Overview
19
19
years of professional experience
Work History
Project Manager and Sale Lead
Roto-Rooter Plumbing & Water Cleanup
01.2025 - Current
Consistently achieve$5,000+ average tickets through bundled services and filtration upgrades.
Closed $1,000,000+ in sales in under 6 months through strategic solution-based selling.
Mentor and coach junior techs, supporting both sales and operational growth.
Handle high-complexity jobs involving sewer re-routes, tankless systems, and code-compliant installations.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Sales, Training and Project Manger
Kc's 23.5 Hour Plumbing
02.2017 - 01.2025
Assisted in developing project plans and timelines for various initiatives.
Coordinated with cross-functional teams to ensure alignment on deliverables.
Conducted research and analysis to support decision-making processes.
Created presentation materials for stakeholder meetings and updates.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Analyzed problems and worked with teams to develop solutions.
Conducted research on industry trends to provide insights for strategic planning initiatives.
Implemented feedback mechanisms to improve project outcomes and team performance continuously.
Supported team members by managing schedules and organizing meetings for effective communication.
Plumbing Sales Lead Technician
Benjamin Franklin Plumbing
09.2013 - 02.2017
Led team in achieving sales targets through effective strategy implementation and performance monitoring.
Trained and mentored new sales staff, enhancing team productivity and customer engagement skills.
Developed and executed promotional campaigns, increasing brand awareness and customer acquisition.
Analyzed market trends to identify opportunities for growth, informing strategic decision-making processes.
Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
Infantry Team Leader
Army
08.2009 - 07.2013
Led diverse infantry team in high-pressure environments, ensuring mission success and operational readiness.
Coordinated tactical training exercises to enhance team performance and combat readiness.
Developed strategic plans for resource allocation, improving efficiency during critical operations.
Mentored junior soldiers, fostering leadership skills and promoting professional development within the unit.
Plumber Helper / Parts Runner
Cape Plumbing
03.2006 - 04.2009
Assisted in installation and maintenance of plumbing systems, ensuring compliance with safety regulations.
Collaborated with senior plumbers to troubleshoot and resolve complex plumbing issues effectively.
Supported team in executing plumbing projects efficiently while maintaining high quality standards.
Engaged in ongoing training programs to enhance skills in advanced plumbing techniques and technologies.
Independently worked on projects, while offering process coordination and cooperation with other teams.
Demonstrated commitment to ongoing learning by attending industry workshops and seminars to stay current on best practices in the field of plumbing.