Nicholas Santana
Glendale
Summary
Dedicated and loyal employee, who works hard and provides an excellent work ethic and thorough communication to any job. 10+ years of work experience makes for a relateable and precise line of effort.
Overview
8
8
years of professional experience
Work History
Food Runner/Busser/Barback
Cannonball
South Pasadena, CA
09.2025 - Current
- Delivered food orders promptly to ensure customer satisfaction and enhance dining experience.
- Assisted in maintaining cleanliness and organization of dining area to promote a welcoming environment.
- Collaborated with kitchen staff to communicate order details, ensuring accuracy and efficiency in service.
- Adapted quickly to changing restaurant demands, optimizing workflow during busy service hours.
Box Office/Barback
Eastside Luv Wine Bar
Boyle Heights, CA
05.2025 - 09.2025
- Assisted bartenders by restocking supplies and maintaining cleanliness of work areas.
- Supported drink preparation by organizing glassware and garnishes efficiently.
- Maintained inventory levels, ensuring timely replenishment of popular wines and spirits.
- Collaborated with team members to enhance customer service experience during peak hours.
Sales Associate
VIBAe
Los Angeles, CA
11.2024 - 09.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Executed daily inventory management, ensuring accurate stock levels and product availability.
- Developed strong product knowledge to effectively communicate features and benefits to clients.
- Maintained upkeep of the retail space to maintain a visually appealing sales floor environment.
Shift Leader/Cashier Team Lead
Triple Beam Pizza
Los Angeles, CA
06.2021 - 01.2025
- Supervised daily operations, ensuring efficient service and high-quality food preparation.
- Trained and mentored team members on best practices for customer engagement and food safety.
- Trained in both opening and closing responsibilities and ensured an efficient and thorough execution of both duties.
- Coordinated shift schedules to optimize staff coverage during peak hours and improve productivity.
Retail Supervisor
GOLF (Fairfax)
Los Angeles, CA
09.2018 - 05.2021
- Supervised daily operations, ensuring high standards of customer service and store presentation.
- Trained and mentored staff, enhancing team performance and productivity through effective leadership.
- Implemented inventory management processes, improving stock accuracy and reducing shrinkage rates.
- Developed scheduling strategies to optimize staff coverage during peak hours and events.
Education
Associate of Arts - Electrical Construction And Maintenance
Los Angeles Trade Technical College
Los Angeles, CA12-2027
High School Diploma -
Ramon C. Cortines School of Visual And Performing Arts
Los Angeles, CA05-2016
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Customer service
- Problem-solving
- Cash handling
- Safe food handling
- Heavy lifting
- Safety awareness
- Training and mentoring
- POS systems
Timeline
Food Runner/Busser/Barback
Cannonball
09.2025 - Current
Box Office/Barback
Eastside Luv Wine Bar
05.2025 - 09.2025
Sales Associate
VIBAe
11.2024 - 09.2025
Shift Leader/Cashier Team Lead
Triple Beam Pizza
06.2021 - 01.2025
Retail Supervisor
GOLF (Fairfax)
09.2018 - 05.2021
Associate of Arts - Electrical Construction And Maintenance
Los Angeles Trade Technical College
High School Diploma -
Ramon C. Cortines School of Visual And Performing Arts