Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Nicholas Roussel

Rancho Cucamonga

Summary

  • Guest Service Ambassador with a solid record of consistency, performance, and satisfaction. Always meeting goals and expectations through relationship building and advanced product knowledge. Outgoing, confident, and personable with many years of experience working with small and large cash transactions.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Driver

Swift Transportation
Jurupa Valley
01.2024 - 08.2024
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Checked loads to ensure that cargo was secure and distributed evenly.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Delivered packages to customers in a timely and efficient manner.

Mortgage Consultant

Goodleap
Irvine
05.2019 - 02.2022
  • Developed and implemented strategies to improve customer satisfaction with mortgage products.
  • Facilitated the application process by gathering documentation and verifying accuracy of information.
  • Educated customers on various types of mortgages, interest rates and other related topics.
  • Negotiated favorable terms with lenders on behalf of clients.
  • Assisted clients in selecting the best loan product for their needs based on budget constraints and goals.

Mortgage Specialist

CashCall Mortgage
Irvine
09.2018 - 04.2019
  • Assisted customers in completing online applications for mortgage loans.
  • Provided guidance on loan products and services to prospective borrowers.
  • Reviewed property titles to ensure accuracy of information prior to loan approval.
  • Verified all necessary forms were completed accurately according to company standards.
  • Provided support during the underwriting process by collecting additional documentation when needed.
  • Maintained accurate records of all transactions including origination fees, interest rates.

Mortgage Loan Officer

The Money Source
Walnut Creek
02.2017 - 08.2018
  • Assessed customer financial status and credit worthiness to determine eligibility for mortgage loans.
  • Conducted interviews with prospective clients to gather information regarding loan applications.
  • Analyzed financial data obtained from customers including income, assets and liabilities to determine loan feasibility.
  • Maintained current knowledge of secondary market trends, government programs and other available financing sources.
  • Evaluated existing customer accounts for refinancing opportunities or additional services offered by the company.

Loan Originator

Majestic Home Loans
Ontario
05.2014 - 12.2016
  • Reviewed loan applications, analyzed credit reports and calculated financial ratios to determine borrower eligibility.
  • Explained various types of loan products available to customers based on their needs and financial situation.
  • Assisted borrowers through the entire loan process from application to closing.
  • Verified accuracy of all data entered into the computer system for each loan file.

Education

GED -

Chaffey College
Rancho Cucamonga, CA
10-2010

Skills

  • Excellent communication and interpersonal skills
  • Customer Service
  • Computer skills
  • Data entry
  • Ability to remain calm and composed under pressure
  • Strong problem-solving skills

Accomplishments

Managed 1.5 Million in average sales per month

Generated 1-2 referrals per month

Top Mortgage Producer 2020

Certification

Nation Mortgage License #256592

Timeline

Driver

Swift Transportation
01.2024 - 08.2024

Mortgage Consultant

Goodleap
05.2019 - 02.2022

Mortgage Specialist

CashCall Mortgage
09.2018 - 04.2019

Mortgage Loan Officer

The Money Source
02.2017 - 08.2018

Loan Originator

Majestic Home Loans
05.2014 - 12.2016

GED -

Chaffey College

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Nicholas Roussel