Nicholas Robalino
Toronto,Ontario
Summary
Dynamic professional with a proven track record at Banana Republic Stockyards, excelling in customer service and fostering an inclusive environment. Recognized for meticulous attention to detail and strong organizational skills, adeptly manage tasks while delivering tailored solutions. Bilingual in Spanish and English, enhance client satisfaction through effective communication and professionalism.
Overview
4
4
years of professional experience
Work History
Stylist - Retail Sales Associate
Banana Republic Stockyards
Toronto, Ontario
04.2023 - 01.2024
- Provided excellent customer service by maintaining a positive and professional attitude.
- Recognized by management for exceeding customer satisfaction, treating everyone equally, and receiving positive feedback for creating an inclusive and welcoming experience.
- Demonstrated extensive expertise in managing and excelling across a broad spectrum of responsibilities throughout the store, including back stocking, shipment handling, and floor tasks. Frequently called upon for shipment duties due to efficiency and strong performance.
Administrative Assistant
DTS Texas Truck and Sales
San Juan Del Rio, Queretaro
02.2022 - 03.2023
- Managed customer communications via phone and email, providing timely and accurate information to address inquiries, resolve issues, and enhance overall client satisfaction.
- Maintained and troubleshooted office equipment, ensured timely repairs, and managed inventory to avoid disruptions in daily operations.
Customer Service Associate Electronic Department
Liverpool
San Juan Del Rio, Queretaro
07.2020 - 01.2022
- Coordinated and prioritized tasks to ensure compliance with tight deadlines and time-sensitive objectives.
- Identified and proposed tailored product solutions to align with evolving customer requirements.
- Streamlined customer service processes by organizing and maintaining comprehensive electronic documentation.
Education
Bachelor of Science - Biology - (Hons)
Toronto Metropolitan University
Toronto, ON09-2027
English Proficiency Program - Linguistics
Planet English
San Juan Del Rio, Queretaro07-2022
High School Diploma -
Instituto Santiago
San Juan Del Rio ,Queretaro 07-2020
Skills
- Strong Organizational Skills
- Ease with Computers and Technology
- Task Prioritization
- E-Mail Management
- Meticulous Attention to Detail
- Document and File Management
- Multitasking and Time Management
- Bilingual (Spanish/English) advanced
- Schedule Management
- Dependable with strong work ethics
- Professional and Courteous
Timeline
Stylist - Retail Sales Associate
Banana Republic Stockyards
04.2023 - 01.2024
Administrative Assistant
DTS Texas Truck and Sales
02.2022 - 03.2023
Customer Service Associate Electronic Department
Liverpool
07.2020 - 01.2022
Bachelor of Science - Biology - (Hons)
Toronto Metropolitan University
English Proficiency Program - Linguistics
Planet English
High School Diploma -
Instituto Santiago
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