Nicholas Ramirez
Moreno Valley
Summary
Dynamic Process Assistant at Amazon with a proven track record in employee training and process optimization. Skilled in implementing safety protocols and managing documentation, I effectively enhanced compliance and streamlined workflows. Recognized for identifying improvement opportunities, I fostered collaboration and resolved issues, ensuring operational excellence and team success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Process Assistant
Amazon
Chino
02.2021 - Current
- Trained new employees on safety protocols and standard operating procedures effectively.
- Collaborated with cross-functional teams to streamline communication and task execution.
- Conducted regular inspections of work areas to maintain cleanliness and safety standards.
- Documented operational processes and provided feedback for continuous improvement initiatives.
- Provided support to team members in resolving process-related issues.
- Identified areas for improvement and recommended solutions to optimize processes.
- Monitored process performance to ensure compliance with established standards.
- Identified potential risks associated with proposed changes or implementations of processes.
- Maintained up-to-date documentation of processes including workflows, procedures, guidelines.
- Facilitated training sessions for staff on how to use newly implemented processes effectively.
- Addressed customer concerns promptly to enhance satisfaction.
Laborer
California Turf Management
Upland
10.2013 - 04.2020
- Assisted in landscape preparation and site cleanup activities.
- Collaborated with team members to execute project plans efficiently.
- Maintained tools and machinery in proper working condition daily.
- Delivered reliable support during seasonal projects and events as needed.
- Communicated effectively with supervisors regarding project status updates.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed variety of physical labor tasks.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Worked with team members to ensure efficient workflow throughout the day.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Operated and maintained a variety of equipment including hand and power tools.
- Used picks and shovels to dig, spread, and level dirt and gravel.
Education
High School Diploma -
Upland High School
Upland, CA06-2013
Skills
- Employee training
- Process optimization
- Safety protocol implementation
- Documentation management
- Compliance monitoring
- Workflow analysis
Certification
- Behind the Smile certified
Accomplishments
- Associate of the month awarded at CNO5 in 2022
Affiliations
- Hiking
- gaming
References
References available upon request.
Timeline
Process Assistant
Amazon
02.2021 - Current
Laborer
California Turf Management
10.2013 - 04.2020
High School Diploma -
Upland High School