Nicholas Paquette
Calgary,AB
Summary
Results-driven professional with a strong background in consultative sales and successful sales program implementation. Proven expertise in employee management, development, and recruitment, combined with a track record of achieving and exceeding sales targets. Proficient in building and leveraging professional networks to attract top talent and drive business growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HR Assistant
Amaranth Whole Foods
Calgary, AB
04.2023 - Current
- Developed and documented comprehensive HR procedures, streamlining processes and ensuring adherence to company policies. This initiative resulted in a marked improvement in efficiency.
- Conducted in-depth analyses of job descriptions, strategically devising recruitment plans, timelines, and advertising efforts. Successfully filled critical positions within tight deadlines, contributing to the overall growth and stability of the organization.
- Provided exceptional support to candidates throughout the application process, addressing inquiries, overseeing background checks, facilitating completion of forms, and managing screening paperwork. Achieved a 15% reduction in candidate onboarding time.
- Conducted thorough and engaging onboardings, contributing to a seamless integration process for new hires.
- Coached senior team members on HR policies, procedures, and best practices, fostering a positive and compliant work environment.
- Investigated HR matters, ensuring fair and objective resolution while maintaining compliance with company policies and legal requirements.
- Facilitated and mediated conflicts between staff members, employing effective communication and conflict resolution strategies to promote a harmonious workplace.
- Led disciplinary discussions, ensuring consistency and fairness in addressing employee performance or conduct issues.
- Developed and managed health and safety committees, promoting a culture of workplace safety and compliance with regulatory requirements.
- Created, conducted, and critically analyzed survey information to gather employee feedback, contributing to strategic decision-making and employee satisfaction.
- Actively participated in Leadership meetings, providing valuable insights and contributing to organizational decision-making.
- Cultivated and maintained strong relationships across the organization, fostering a collaborative environment that optimized both business and employee experiences. Received positive feedback from department heads for effective collaboration and support.
- Implemented a robust reporting system, generating various reports to ensure HR compliance. These reports were instrumental in facilitating strategic decision-making and maintaining regulatory adherence.
- Ensured the confidentiality and security of human resource information, gaining the trust of employees and safeguarding critical operations. No data breaches or confidentiality issues reported during tenure.
Talent Acquisition Specialist
Partner Staffing
Calgary, AB
07.2022 - 04.2023
- Collaborated with recruitment and HR professional to achieve hiring goals.
- Built talent pipeline according to core company values and role requirements.
- Managed and updated recruitment ATS and CMS software.
- Tracked personal and financial information of employees.
- Executed strategies to achieve scalability and efficiency while meeting retail talent acquisition needs.
- Managed full-cycle recruiting processes for managerial and executive-level vacancies.
- Optimized recruitment efficiency and retained top talent by implementing new recruiting program.
- Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
Technical Sourcer
Fully Managed
Calgary, AB
08.2021 - 06.2022
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
- Managed candidate activity within Applicant Tracking System (ATS).
- Established strong client relationships to drive business development.
- Optimized profitability by developing pipeline of prospects using multiple research, referral and sales strategies.
- Solved complex incidents and problems impacting management and business direction.
Senior Sales Manager
Tapestry
Ottawa, ON
05.2018 - 06.2020
- Facilitated improvement in sales outcomes by holding performance evaluations to assess team members' strengths and weaknesses and counsel on improvement strategies.
- Maintained professional network of potential clients and business opportunities.
- Boosted team morale and overall sales volume by creating employee incentive sales contests.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Implemented CRM strategy to automate leads management.
- Tracked monthly sales to generate reports for business development planning.
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
- Researched and capitalized on emerging opportunities to build business and expand customer base.
Office Manager
Titan Building Products
Ottawa, ON
11.2016 - 04.2018
- Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed office inventory and placed new supply orders.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
Senior Hiring Manager
Just Green Home Services
Ottawa, ON
02.2016 - 11.2016
- Conducted new hire orientations to provide company information, establish performance requirements and behaviors.
- Created interview questionnaires, job descriptions and advertisements, pre-screening protocols, and post-interview assessments.
- Cultivated and maintained relationships and ongoing communication with potential job candidates.
- Analyzed recruiting procedures to identify opportunities for improvement.
- Monitored recruitment KPIs against inclusivity standards and worked to continuously close gaps.
Data Systems Administrator
Keys 360 Direct Marketing
05.2015 - 11.2015
- Performed preventive maintenance and upgraded systems to improve network, system and data availability and integrity.
- Orchestrated and oversaw upgrades to system hardware and software.
- Tested and modified databases to determine and correct issues.
- Defined database design specifications based upon project requirements.
- Wrote scripts and processes for data integration and bug fixes.
Education
Bachelor of Arts - Tourism and Travel
School of Hospitality And Tourism, Algonquin College
Ottawa, ON01.2014
Bachelor of Arts - Television And Video Production
Algonquin College
Ottawa, ON06.2012
Skills
- Consultative sales and sales program implementation
- Employee management and development
Supervision, training, and coaching - Recruiting and hiring top sales professionals
- Customer retention and relationship building
- Profit and loss accountability for sales initiatives
- Policy/program development for sales optimization
- Purchasing and planning to meet sales demands
Languages
English
Native/ Bilingual
French
Professional
Certification
- Certified Database Associate, IBM - 2015
- Certified TICO, Travel Industry Council of Ontario - 2012
Timeline
HR Assistant
Amaranth Whole Foods
04.2023 - Current
Talent Acquisition Specialist
Partner Staffing
07.2022 - 04.2023
Technical Sourcer
Fully Managed
08.2021 - 06.2022
Senior Sales Manager
Tapestry
05.2018 - 06.2020
Office Manager
Titan Building Products
11.2016 - 04.2018
Senior Hiring Manager
Just Green Home Services
02.2016 - 11.2016
Data Systems Administrator
Keys 360 Direct Marketing
05.2015 - 11.2015
Bachelor of Arts - Tourism and Travel
School of Hospitality And Tourism, Algonquin College
Bachelor of Arts - Television And Video Production
Algonquin College
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