Nicholas O'Loughlin
Escondido
Summary
A reliable Crew Member at McDonald's with laudable experience in customer service and cash handling. Skilled in communication, multitasking, and maintaining clean and efficient work environment. A loyal and dedicated team player resilient and adaptable to the ever changing needs of the customer drive thru. Proven ability to enhance customer satisfaction through efficient order management and with personal interest. Eager to start a new career which offers challenges in a collaborative, fast-paced setting.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
10.2022 - Current
- Managed customer orders efficiently, ensuring accuracy and timely service.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Collaborated with team to optimize workflow during peak hours, enhancing service speed.
- Assisted in maintaining cleanliness and organization of workstations to uphold health standards.
- Worked front counter and drive-thru
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted other team members to achieve goals.
Education
No Degree - General Education
Palomar College
San MarcosHigh School Diploma -
Classical Academy High School
Escondido06-2022
Skills
- Customer service
- Cash handling
- Point-of-sale operation
- Order management
- Teamwork and collaboration
- Problem-solving
- Resilience and persistence
- Multitasking efficiency
- Drive-thru operations
- Valid Driver's license
- Willingness to learn
- Reliability and punctuality
Timeline
Crew Member
McDonald's
10.2022 - Current
No Degree - General Education
Palomar College
High School Diploma -
Classical Academy High School