Nicholas Mucci
Highland
Summary
Compassionate Registered Nurse with a proven track record at Loma Linda Medical Center, excelling in critical thinking and direct patient care. Adept at medication administration and drug utilization review, enhancing patient satisfaction through holistic care. Recognized for mentoring new staff and implementing initiatives that improved healthcare delivery and community health education.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Nurse
Loma Linda Medical Center
11.2024 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Pharmacy Technician
Walgreens
10.2017 - 10.2020
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Processed over [Number] prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Coordinated verification and filling of more than [Number] daily prescriptions in high-volume [Type] pharmacy environment.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Implemented vaccine awareness campaign that increased immunization-based revenue by $[Amount] and enhanced community health education.
Education
Bachelor of Science - Nursing
Azusa Pacific University
Azusa, CASkills
- Drug inventory management
- Drug utilization review
- Good communication
- Basic computer skills
- Familiar with HIPPA regulations
- Work well under pressure
- Medicare and Medicaid process
- Familiar with top 200 drugs
- Multi tasker
- Manage cash
- Manage phones
- Medication and IV administration
- Medication administration
- Direct patient care
Certification
- Certified Pharmacy Technician (CPhT)
Timeline
Registered Nurse
Loma Linda Medical Center
11.2024 - Current
Pharmacy Technician
Walgreens
10.2017 - 10.2020
Bachelor of Science - Nursing
Azusa Pacific University
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