Nicholas Miranda
Edmonton,AB
Summary
Dedicated worker with a strong focus on customer service, problem-solving, and attention to detail. Proven ability to enhance customer experiences and maintain cleanliness in fast-paced environments.
Motivated professional with experience in customer service and operational support. Skilled in resolving inquiries, maintaining inventory accuracy, and ensuring a clean and welcoming environment. Eager to contribute to team success and enhance customer satisfaction.
Detail-oriented individual skilled in maintaining store organization and cleanliness. Known for creativity in product recommendations and effective problem-solving to ensure customer satisfaction. Ready to leverage strengths to support business goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Worker
Mico's Liquor Store
4820 50 St, Leduc, AB T9E 6W3
06.2024 - Current
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Maintained inventory accuracy through regular stock checks and data entry.
- Operated cash register efficiently, processing transactions promptly and accurately.
- Collaborated with team members to ensure store cleanliness and organization.
- Resolved customer complaints effectively, ensuring satisfaction and repeat business.
Krew Member
Krispy Kreme
4614 Gateway Blvd NW, Edmonton, AB T6H 4P1
12.2024 - 08.2025
- Operated cash register, processed transactions accurately, and provided excellent customer service.
- Prepared and served a variety of doughnuts and beverages following company standards.
- Maintained cleanliness and organization of work area to ensure compliance with health regulations.
- Worked well with teammates and accepted coaching from management team.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
High School Diploma -
Louis St. Laurent
11230 43 Ave NW, Edmonton, AB T6J 0X806-2024
Skills
- Cleaning
- Customer service
- Problem-solving
- Attention to detail
- Heavy lifting
- Creativity and innovation
- Restocking skills
Languages
English
Native or Bilingual
French
Limited Working
Certification
- AGLC Liquor License, Mico's Liquor Store - June 2024 - June 2029
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Interacted with guests and members of the public, encouraging them to try new wines outside of their "comfort zone" and noted an increase in sales from new customers.
- Engaged with guests and the public, encouraging them to explore drinks beyond their usual preferences, resulting in increased sales from new customers.
Timeline
Krew Member
Krispy Kreme
12.2024 - 08.2025
Worker
Mico's Liquor Store
06.2024 - Current
High School Diploma -
Louis St. Laurent