Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Miller

La Mesa

Summary

Dynamic professional with extensive experience in installations and service repair, notably with Shaw Sports Turf. Proven ability in project estimation and customer satisfaction, coupled with strong attention to detail. Skilled in heavy equipment operation and fostering positive team environments, ensuring timely and quality installations that exceed client expectations.

Overview

17
17
years of professional experience

Work History

Head Superintendent of Service Repair and Warranty

Shaw Sports Turf
08.2024 - 03.2025
  • Handled repairs and warranty work on pre existing fields to extend the life of the field.
  • Was responsible for assessing damage and ordering proper materials needed to complete the project.
  • Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
  • Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
  • Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
  • Established successful procedures for day-to-day operations and long-term planning.
  • Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
  • Mentored junior staff, leading to increased productivity and improved teamwork throughout the organization.
  • Conducted regular site inspections to maintain compliance with industry regulations and standards.

Installer

Sportexe
01.2008 - 09.2010
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.

Superintendent of Installations

Northstar Synthetic Turf
01.2017 - 11.2023

•Managed daily objectives for team to achieve timely and secure installations.


•Was responsible for daily progress reports, tracking man hours and coordinating material deliveries.


•Oversaw daily tasks while training crew members on the most efficient installation methods in the turf industry.


•Quickly and efficiently problem solved any unforeseen problems that arose on project site.


•Maintained contact with customers, to ensure all parameters were being met to project specs.

Superintendent/Crew Lead

ISTI
01.2013 - 01.2018

•Responsible for handing out daily tasks to crew members based on supervisors daily goals.


•Completed daily tasks, Layout, sewing field together, cutting inlays from lines to letters and numbers, gluing all cut out inlays.


•Communicated with customers to make sure their needs and wants were being met during the installation process.

Owner

Premium Turf
10.2010 - 12.2013
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Education

N/A - General Studies

Edmonds Community College
Lynnwood, WA

Diploma - Genral

Mountlake Terrace HS
Mountlake Terrace, WA
06.2005

Skills

  • Attention to detail
  • Time management
  • Positive attitude
  • Power tool operation
  • Customer service
  • Customer satisfaction
  • Pre-installation site prep
  • Equipment operation
  • Troubleshooting and testing
  • Worksite safety and maintenance
  • Quality checks
  • Blueprint reading
  • Quality assurance
  • Preventive Maintenance
  • Safety procedures
  • Flooring
  • Scheduling
  • Project estimation and bidding
  • Construction
  • Installation expertise
  • Maintenance and repair reporting

Timeline

Head Superintendent of Service Repair and Warranty

Shaw Sports Turf
08.2024 - 03.2025

Superintendent of Installations

Northstar Synthetic Turf
01.2017 - 11.2023

Superintendent/Crew Lead

ISTI
01.2013 - 01.2018

Owner

Premium Turf
10.2010 - 12.2013

Installer

Sportexe
01.2008 - 09.2010

N/A - General Studies

Edmonds Community College

Diploma - Genral

Mountlake Terrace HS
Nicholas Miller