Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Nicholas Mikhail

Oakville,ON

Summary

Proven track record in enhancing customer satisfaction and operational efficiency, notably at Philo Construction and Marry Browns Chicken. Excelled in cash handling and customer service, achieving increased client referrals through effective communication and problem-solving. Skilled in kitchen support and food safety, contributing to a positive dining experience and workplace safety. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 2 years of relevant work experience to your team.

Overview

2
2
years of professional experience

Work History

Pharmacy Assistant

Methadone Clinics For Opiate Addiction Treatment
09.2023 - 01.2024
  • Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Maintained current knowledge of industry trends by participating in continuing education opportunities related to pharmaceuticals.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.

Fast Food Cashier

Marry Browns Chicken
06.2023 - 09.2023
  • Accurately handled cash register transactions while providing excellent customer service.
  • Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Cleaned and organized condiment and beverage stations to maintain tidiness.
  • Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
  • Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
  • Resolved customer complaints promptly, maintaining a positive dining experience for all patrons.

Fast Food Cook

Marry Browns Chicken
06.2023 - 09.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality fast food items.
  • Maintained a clean and organized workspace, contributing to a positive and safe work environment.
  • Adhered to strict health and safety guidelines, ensuring a sanitary kitchen space for staff and customers alike.
  • Demonstrated versatility by quickly adapting to new recipes and menu offerings as needed by the establishment.
  • Completed orders within established timeframes, meeting customer expectations for prompt service.
  • Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.
  • Supported management in implementing new processes or strategies aimed at improving overall restaurant performance.
  • Practiced proper safety and sanitation standards.

Landscaper

Philo Construction
04.2022 - 10.2022
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Implemented efficient scheduling practices for timely completion of projects, resulting in increased client referrals.
  • Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
  • Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.

Education

No Degree -

Kings Christian Collegiate
Oakville, ON
06.2025

Skills

  • Cash Drawer Balancing
  • Order Taking
  • Kitchen Support
  • Cash Handling
  • Menu Recommendations
  • Kitchen Communication
  • Food Preparation
  • Customer Service
  • Cleaning and sanitization
  • Food safety knowledge
  • Pharmaceutical Calculations
  • Problem-Solving

Accomplishments

I have scored a 92% average throughout my high school career. Also have 80+ hours of volunteering in summer camps, food banks, and other pharmacies to help the sick people. In my job as a cook at a fast food place, I made things faster by finding better ways to cook, cutting wait times by 40%. I always made sure everything was super clean and safe, and never got in trouble with health inspections. When I switched to being a cashier, I got really good at handling money, hardly ever making mistakes, maybe less than 10% of the time. People liked coming to my register because I was friendly and quick, and I helped solve problems for customers, making them happier. Outside of work, I helped with landscaping projects, making gardens and outdoor areas look nice. I cared about saving water and used smart ways to make sure plants stayed healthy. Later, I worked as a pharmacy assistant, where I learned to give out medicines without making mistakes also making blister packs at a methadone pharmacy. I also helped manage the medicine supply, making sure we never ran out but didn't waste any either. Throughout all these jobs, I always tried my best and put my most sincere effort, and people appreciated how I paid attention to details and did my job right.

Languages

English
Native or Bilingual
French
Native or Bilingual
Arabic
Limited Working

Timeline

Pharmacy Assistant

Methadone Clinics For Opiate Addiction Treatment
09.2023 - 01.2024

Fast Food Cashier

Marry Browns Chicken
06.2023 - 09.2023

Fast Food Cook

Marry Browns Chicken
06.2023 - 09.2023

Landscaper

Philo Construction
04.2022 - 10.2022

No Degree -

Kings Christian Collegiate
Nicholas Mikhail