Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicholas Marcetta

Risk Manager/Investigator
Sherwood Park,AB

Summary

Knowledgeable Risk Manager equipped with strategic planning and program leadership abilities honed in [Type] industry environments. Establishes strong and successful policies to mitigate risk at each level and establish clear procedures for assessments, prevention and containment. Familiar with regulatory requirements to maintain strict controls. Successful at reviewing suspicious activities and uncovering fraud. Experienced in meticulously and methodically assessing merchant portfolio batches each day. Excellent reporting and documentation skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Risk Manager - Senior Reviewer

Royal Canadian Mounted Police
03.2021 - Current
  • Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
  • Handled [Type] claims according to internal risk management policies, keeping liability minimized by leveraging expertise and available tools.
  • Employed strong program management skills to successfully define and manage ongoing initiatives designed to control [Type] risks.
  • Instituted regular safety inspections and hazards management strategies to keep operations compliant.
  • Analyzed impact of environmental disasters to physical data centers and create and implement response plans.

NCO I/c Human Source Unit

Royal Canadian Mounted Police
04.2013 - 03.2020
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Resolved employee complaints and grievances successfully through mediation and collaboration.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Developed and coordinated employee training programs to improve productivity and performance.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
  • Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Fostered positive work environment through comprehensive employee relations program.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.

NCO I/c Major Case Management Electronic Disclosur

Royal Canadian Mounted Police
01.2013 - 04.2013
  • Reviewed and developed intake and discharge planning strategies to encourage client engagement and retention.
  • Streamlined, standardized and implemented case management processes and techniques to maximize revenue cycle.
  • Fostered professional networks and relationships with service and resource providers to promote continuity and quality of care for clients.
  • Developed and administered budgets, authorized expenditures and monitored financial indicators to improve profitability.
  • Guided and supervised [Type] programs to promote social work and case management principles.
  • Monitored progress towards service plan goals.

NCO i/c Field Intelligence Team

Royal Canadian Mounted Police
Edmonton, Alberta
04.2010 - 04.2013

Education

Environmental Science - Environment And Natural Resources

Lethbridge Community College
Lethbridge, AB
04.1991

Law Enforcement Diploma - Law Enforcement Studies

Lethbridge Community College
Lethbridge, AB
04.1987

Skills

  • Verbal Communication
  • Public Speaking
  • Critical Thinking
  • PPE Use
  • Dependable and Responsible
  • Friendly, Positive Attitude
  • Team Management
  • Decision-Making
  • Social Perceptiveness
  • Organizational Skills
  • Customer Relations
  • Problem-Solving
  • Microsoft Word
  • Multitasking Abilities
  • Excellent Communication
  • Research

Languages

English
Native or Bilingual

Timeline

Risk Manager - Senior Reviewer

Royal Canadian Mounted Police
03.2021 - Current

NCO I/c Human Source Unit

Royal Canadian Mounted Police
04.2013 - 03.2020

NCO I/c Major Case Management Electronic Disclosur

Royal Canadian Mounted Police
01.2013 - 04.2013

NCO i/c Field Intelligence Team

Royal Canadian Mounted Police
04.2010 - 04.2013

Environmental Science - Environment And Natural Resources

Lethbridge Community College

Law Enforcement Diploma - Law Enforcement Studies

Lethbridge Community College
Nicholas MarcettaRisk Manager/Investigator