Nicholas Luisi
Hanover
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front of House Manager
The Pickle Barrel
08.2021 - 08.2022
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Performed cash handling activities and secured nightly bank deposits.
Server
The Pickle Barrel
06.2020 - 08.2022
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Busser/Host
The Pickle Barrel
06.2017 - 08.2022
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Trained new staff in bussing and cleaning procedures.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Bachelor of Arts - Commerce
York University
Toronto, ON05.2025
High School Diploma -
Father Bressani Catholic High School
Woodbridge, ON06.2018
Skills
- Service prioritization
- Restaurant Operations
- Training and coaching
- POS system operations
- Staff Management
- Health and Safety Regulations
Languages
English
Certification
- Joint Health and Safety Certification Training - Nov 2021-2024
- Smart Serve Responsible Service Training - April 2021-2026
Timeline
Front of House Manager
The Pickle Barrel
08.2021 - 08.2022
Server
The Pickle Barrel
06.2020 - 08.2022
Busser/Host
The Pickle Barrel
06.2017 - 08.2022
- Joint Health and Safety Certification Training - Nov 2021-2024
- Smart Serve Responsible Service Training - April 2021-2026
Bachelor of Arts - Commerce
York University
High School Diploma -
Father Bressani Catholic High School
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