Nicholas Lopez
Hayward
Summary
Energetic and dependable associate with proven expertise in customer service, shift coordination, and sales support. Skilled in multitasking, team collaboration, and problem-solving in fast-paced environments. Experienced in assisting with back-office functions such as scheduling, inventory, and sales tracking. Eager to continue growing business administration skills and contribute to efficient daily operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Associate
In-N-Out Burger
Hayward
10.2021 - Current
- Delivered high-quality customer service by taking orders, preparing food, and maintaining cleanliness.
- Trained new associates on store procedures, tasks, and customer interaction standards.
- Supported shift leads by monitoring schedules and ensuring adequate staffing.
- Handled cash transactions accurately and balanced registers at shift start/end.
- Assisted in back-office operations including filing, inventory checks, and supply orders.
- Maintained composure during peak hours and contributed to team performance goals.
Education
Some College (No Degree) - Business Administration
Chabot College
Hayward, CA01-2027
Skills
- Customer service & conflict resolution
- Team player
- Cash handling & POS operations
- Inventory tracking & sales support
- Shift leadership & team supervision
- Time management & multitasking
- Basic scheduling & office tasks
- Fluent in English; limited Spanish
- Committed to understanding market dynamics
- Strong problem-solving with numbers
- Highly detail-oriented and structured
- Clear and confident communicator
Certification
Google IT Support Professional Certificate
Issued by Google via Coursera
Certificate Link
Show less
Languages
Spanish
Limited
English
Native/ Bilingual
Timeline
Associate
In-N-Out Burger
10.2021 - Current
Some College (No Degree) - Business Administration
Chabot College
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