Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicholas Leon

Manteca

Summary

Shipping Manager experience enhancing workflow efficiency and significantly reducing workplace accidents through comprehensive safety programs. Expert in warehouse operations and Microsoft Excel, coupled with exceptional team leadership and interactive communication skills. Achieved a notable increase in customer satisfaction and employee retention rates by focusing on strategic training and development.

Experienced with coordinating and overseeing shipping operations to ensure timely delivery and accuracy. Utilizes strategic planning and problem-solving skills to optimize logistics workflows. Track record of enhancing team collaboration and maintaining high operational standards.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Shipping Manager

US FOODS
06.2021 - Current
  • Pulled, verified, and packaged items for shipment.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
  • Reduced order errors with thorough quality control checks before dispatching shipments.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Trained and supervised warehouse staff in proper handling techniques for safe loading and unloading of goods.
  • Lead team of 45 employees packaging, palletizing and shipping up to 28,000 boxes per day.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Improved workflow efficiency through the implementation of cross-training programs within the shipping department.
  • Developed a comprehensive safety program for warehouse operations, reducing workplace accidents significantly.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Conducted research to address shipping errors and packaging mistakes.
  • Weekly Productivity and Lead Engagement's with associates.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Lead Trainer

DHL Supply Chain
11.2019 - 06.2021
  • Increased employee retention rates by providing ongoing support and mentorship to new hires during their onboarding process.
  • Facilitated learning through classroom instruction, on-the-job coaching and virtual training.
  • Improved employee skill sets by developing comprehensive training programs tailored to individual needs.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Enhanced warehouse efficiency by conducting comprehensive training sessions for new employees.
  • Led cross-functional teams to improve overall warehouse performance, resulting in increased efficiency and customer satisfaction ratings.

Loader Lead

Sygma Network
02.2015 - 12.2019
  • Loaded and unloaded materials efficiently, ensuring timely completion of tasks.
  • Improved organization by arranging products systematically in designated areas.
  • Assisted team with inventory management to maintain accurate stock counts.
  • Prepared shipments for delivery, optimizing space utilization for cost-effectiveness.
  • Increased workplace safety by adhering to guidelines during loading operations.
  • Collaborated with team members to ensure smooth loading processes.
  • Inspected materials for damage and reported discrepancies to supervisors.
  • Operated forklifts and other machinery to facilitate loading tasks.
  • Coordinated with drivers to ensure proper loading sequence and weight distribution.
  • Improved loading accuracy by double-checking order details against documentation.
  • Facilitated smooth loading operations by following company protocols.
  • Enhanced team productivity by assisting in training new loaders.
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
  • Operated heavy machinery such as forklifts, pallet jacks, and hand trucks to safely transport materials within the warehouse.

Warehouse Receiving Clerk

KEHE
12.2015 - 11.2019
  • Improved warehouse efficiency by accurately receiving, processing, and organizing incoming shipments.
  • Assisted in optimizing warehouse layout for efficient space utilization, resulting in better organization and improved workflow.
  • Reduced errors in order processing by carefully inspecting received goods for damages or discrepancies and reporting any issues promptly.
  • Maintained positive relationships with vendors, ensuring smooth communication regarding shipment statuses and delivery schedules.
  • Collaborated with purchasing department to resolve invoicing discrepancies and ensure accurate vendor payments.
  • Implemented effective storage strategies that maximized available space while minimizing retrieval time for commonly accessed items.
  • Established and maintained a strong working relationship with quality control teams to guarantee consistent adherence to product specifications and company standards.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.

Education

High School Diploma -

Modesto Christian High
Salida, CA
06-2003

Skills

  • Team leadership
  • Verbal and written communication
  • Interactive communication skills
  • Warehouse operations
  • Microsoft Excel
  • Materials inspections
  • Safety monitoring
  • Safety regulations
  • Inventory audits
  • Cost reduction strategies
  • Outbound shipping
  • Warehouse safety
  • Critical thinking
  • Detail-oriented

Certification

  • CPR/AED Certification
  • Crown Certified Forklift operations

Timeline

Shipping Manager

US FOODS
06.2021 - Current

Lead Trainer

DHL Supply Chain
11.2019 - 06.2021

Warehouse Receiving Clerk

KEHE
12.2015 - 11.2019

Loader Lead

Sygma Network
02.2015 - 12.2019
  • CPR/AED Certification
  • Crown Certified Forklift operations

High School Diploma -

Modesto Christian High
Nicholas Leon