Nicholas Larmond
Sault Ste. Marie
Summary
Results-driven Car Sales Advisor with extensive experience at Highland Ford. Expertise in client relationship management and negotiation, consistently enhancing customer satisfaction through customized vehicle solutions. Proficient in CRM software to optimize sales processes and encourage repeat business. Demonstrated ability to achieve sales targets while delivering exceptional customer service.
Overview
2026
2026
years of professional experience
Work History
Car Sales Advisor
Highland Ford
08.2024 - Current
- Assisted customers in selecting vehicles based on needs and preferences.
- Conducted vehicle demonstrations, highlighting features and benefits to potential buyers.
- Managed customer inquiries, providing timely and accurate information about inventory.
- Maintained up-to-date knowledge of automotive trends and product offerings.
- Utilized CRM software to track leads and follow up with prospective buyers effectively.
- Demonstrated exceptional product knowledge, enabling tailored recommendations based on customer needs.
Car Sales Advisor
Northside Toyota
09.2022 - 08.2024
- Collaborated with finance team to facilitate smooth transaction processes for customers.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Participated in sales training sessions to enhance product knowledge and selling techniques.
- Facilitated smooth transactions by guiding customers through required paperwork and payment processes accurately.
- Adapted communication style according to individual buyer preferences to build rapport quickly, establishing trust and credibility.
- Maintained up-to-date inventory knowledge to provide accurate information and answer customer inquiries promptly.
Bartender
Northern Superior Brewing Co.
06.2021 - 11.2022
- Crafted and served diverse cocktails and beverages, ensuring high-quality customer experiences.
- Trained and mentored junior bartenders on drink preparation and customer service techniques.
- Created a welcoming atmosphere through attentive service and effective communication with patrons.
- Monitored compliance with health and safety regulations, maintaining a clean bar environment at all times.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Media Sales Consultant
Sault Star / Sault This Week / Postmedia
03.2020 - 08.2022
- Developed customized advertising solutions to meet client needs and enhance brand visibility.
- Collaborated with clients to create effective media campaigns across print and digital platforms.
- Analyzed market trends to identify new business opportunities and improve sales strategies.
- Managed client relationships, ensuring satisfaction and retention through regular communication.
- Developed innovative cross-platform solutions that integrated print, digital, social media marketing initiatives for maximum impact.
Floor Manager & Communications Coordinator
Joe's Sports & Surplus
2018 - 03.2020
- Supervised daily operations to ensure efficient workflow and exceptional customer service.
- Trained and mentored staff on best practices for inventory management and product display.
- Implemented process improvements that enhanced team productivity and reduced operational delays.
- Coordinated scheduling to optimize labor resources while maintaining high service standards.
Draught Technician
Draught Logisitics
2018 - 2019
- Install, maintain, and clean draught (Beer & Wine) systems for bars and restaurants in Northern Ontario
- Install and service commercial beverage machines (juice dispensers and coffee machines) for restaurants, hospitals, care facilities and more
- Maintain accurate tracking of all machines, service, and organize all incoming jobs
- Travel around Sault Ste. Marie and Algoma District for onsite jobs
Bar Supervisor
Centros Sports Bar & Restaurant
2015 - 2018
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on beverage preparation and customer service standards.
- Developed innovative cocktail menus, enhancing customer satisfaction and engagement.
- Managed inventory control, optimizing stock levels and minimizing waste.
Education
Diploma - Adventure Recreation & Parks Technician
Sault College of Applied Arts And Technology
01-2017
High School Diploma -
Cardinal Newman Catholic Secondary School
Hamilton, ON01-2013
Skills
- Client relationship building
- Goal-oriented mindset
- Strong negotiation
- Persuasion techniques
- Customer service
- Goal oriented
- Team collaboration
Accomplishments
- Scouts Canada Medal of Good Service
- Scouts Canada Bar to the Medal of Good Service
- Scouts Canada Medal of Merit
- Scouts Canada Medal of Maple
Languages
English
Native or Bilingual
Interests
- I enjoy building and painting tabletop miniatures
- Participate in competitive tabletop gaming across Ontario
- History and lore of both Star Wars & Lord of the Rings
- Cooking with different techniques and expanding my skills
- Camping, hiking and summers outdoors
Timeline
Car Sales Advisor
Highland Ford
08.2024 - Current
Car Sales Advisor
Northside Toyota
09.2022 - 08.2024
Bartender
Northern Superior Brewing Co.
06.2021 - 11.2022
Media Sales Consultant
Sault Star / Sault This Week / Postmedia
03.2020 - 08.2022
Floor Manager & Communications Coordinator
Joe's Sports & Surplus
2018 - 03.2020
Draught Technician
Draught Logisitics
2018 - 2019
Bar Supervisor
Centros Sports Bar & Restaurant
2015 - 2018
Diploma - Adventure Recreation & Parks Technician
Sault College of Applied Arts And Technology
High School Diploma -
Cardinal Newman Catholic Secondary School