Nicholas Kinkade
Paso Robles
Summary
Accomplished manager skilled in developing and implementing strategic business initiatives that foster growth and profitability. Dedicated to achieving customer service excellence and optimizing workforce productivity for improved operational outcomes.
Overview
14
14
years of professional experience
Work History
Manager in Charge
Smart And Final
Paso Robles
11.2019 - Current
- Delivered leadership and mentoring to new employees, increasing understanding of company programs.
- Engaged customers through effective communication to identify needs and requirements.
- Developed strategic business plans that drove growth and enhanced profitability.
- Established standards for customer service excellence, boosting client satisfaction and loyalty.
- Implemented strategies to optimize staff productivity, workflow, and efficiency.
- Identified and pursued new business opportunities to expand market presence and revenue streams.
Restaurant Busser
Golden Oak Grill
Paso Robles
10.2018 - 06.2019
- Sustained cleanliness of work station by wiping down all surfaces throughout shift.
- Worked closely with kitchen staff to improve efficiency in food service operations.
- Oversaw table settings by removing dishes, replacing utensils, and replenishing beverages.
- Delivered exceptional customer service during busy periods and fast-paced environments.
- Engaged customers in friendly conversations to enhance overall bar experience.
Sales Associate
Viva Skate
Madera
01.2012 - 08.2017
- Maintained organized, visually appealing sales floor to elevate customer experience.
- Executed cashier duties including payment acceptance, receipt issuance, and change counting.
- Cultivated relationships with peers and upper management to foster team success.
- Conducted daily recovery tasks to ensure cleanliness and maximize productivity.
Education
High School Diploma -
Madera High School
Madera, CA06-2016
Skills
- Analytical problem-solving
- Operational oversight
- Business performance enhancement
- Collaborative teamwork
- Flexible leadership
- Communication effectiveness
- Client relationship management
- Business growth
References
References available upon request.
Timeline
Manager in Charge
Smart And Final
11.2019 - Current
Restaurant Busser
Golden Oak Grill
10.2018 - 06.2019
Sales Associate
Viva Skate
01.2012 - 08.2017
High School Diploma -
Madera High School