Nicholas Karich

Increased client acquisition and conversion rates from 30% to 65% by improving operational processes and engagement strategies.

• Led cross-functional initiatives to align intake and sales operations with broader company objectives, driving 20-30% in revenue increase.
• Directed intake and client relations, ensuring seamless transitions from initial contact to client retention and satisfaction.
• Partnered with external marketing firms to refine SEO and ad campaigns, improving client engagement and lead quality.
• Developed training programs and tools for intake specialists, enhancing client service and operational consistency.

• Developed and implemented a successful business development program, driving team growth and enhancing overall sales performance.
• Trained and mentored senior team members, improving their sales skills and driving them to exceed quotas.
• Influenced executive decisions to adopt critical sales tools (ZoomInfo), significantly improving lead generation and outreach efficiency.
• Created sales templates and tools that increased team consistency and boosted deal closure rates.

• Prospected and engaged over 150 cold leads daily, building a robust business pipeline using outreach and CRM tools (Salesforce, Hunter.io, ZoomInfo).
• Consistently achieved over 110% of monthly sales quotas, surpassing performance targets.
• Managed over 250 accounts monthly, selling B2B warehouse management solutions to international and DTC clients.
• Promoted to Senior BDR within 10 months for exceptional performance and leadership within the team.

• Developed B2B prospects using diverse outreach methods, generating new business with marketing initiatives and strategic plans.
• Managed a small business development team, focusing on lead generation and client acquisition.
• Collaborated with sales and marketing teams to support key business objectives, delivering tailored solutions to clients.