Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Harris

San Mateo

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Capable restaurant professional, passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in all types of establishments.

Overview

17
17
years of professional experience

Work History

Bartender

Amara/Rasa
09.2024 - Current
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Closed out cash register and prepared cashier report at close of business.

BARTENDER

Sports page Bar and Grill
04.2022 - 10.2024
  • Interact warmly with guests while taking food and beverage orders.
  • ID all guests under 40 who wish to purchase alcohol.
  • Clean, stock, and maintain a neat and well organized bar area as well as storage rooms.
  • Performs high volume service from start to finish of shift, engaging with swaths of people ranging from sports fans, karaoke or trivia goers, as well as Shoreline concert attendees.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Bartender

Fleming's Steakhouse
06.2022 - 08.2024
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Obtained cash bank and stocked service bar to prepare for operation.

GM/BARTENDER

3rd & Bourbon
01.2020 - 12.2021
  • Hired staff post covid lockdown to rebuild bar.
  • Built cocktail menus, cordials, and prepping standard operating procedures to give strength and structure to the bar program.
  • Ordered every piece of bar inventory and built relationships with RNDC, Youngs Market while bartending/GM'ing establishment.
  • Through knowledge and perseverance, built one of the best craft cocktail bars in San Jose.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

MANAGER

The Village Bakery
01.2021 - 05.2021
  • Executed the duties of a Michelin Star hospitality group manager daily by interacting professionally and warmly with guests.
  • Performed opening/closing duties by ensuring all staff are on time, prepared for the work day, close out properly, and to ensure the overall organizations and functionality of the restaurant.
  • Helped serving staff and bartenders become well versed in their respective fields by lending experience and technique guidance to those individuals.
  • Placed weekly orders for the bar as well as coordinated with the kitchen for their delivery needs.
  • Close out the restaurant, count cash, close out staff time cards and ensure secure lock of up of facility.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.

BAR MANAGER

Zaytoon
10.2017 - 01.2020
  • Train and educate staff on the proper set-up and use of bar equipment.
  • Oversee the inventory of the alcohol and spirit section.
  • Responsible for creating multiple, unique craft cocktail menus.
  • Gathered staff for frequent training courses involving recipe construction, mechanical technique, and bar maintenance.
  • Effectively trained and management on proper crafting and mixing of cocktails from their ingredients, to measurements, shaking and straining techniques, along with in depth cocktail theory.
  • Responsible for crafting a new cocktail menu.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.

BAR MANAGER

SY Kitchen
08.2014 - 10.2017
  • Responsible for taking all new bartenders and, through guidance and discipline, develop mentally strong, technically proficient mixologists.
  • Crafted very involved, high quality cocktails for the immediate bar, as well as the whole of the restaurants costumers.
  • Consistently provided professional, friendly, and engaging service, able to answer in depth questions about cocktails, spirits and presentation techniques, keeping customers engaged and entertained.
  • Prepared for evening shift by pressing all fresh juices, acquiring fresh produce as well as prepare all purees, syrups, spirits, garnishes, infusions, bitters and more.
  • Routinely cleaned work areas, glassware, and kept the bar in a high state of police, keeping it presentable, adhering to a 'clean as you go' mindset.
  • Performed with speed and grace as a server in a high volume, high sale environment.

BARTENDER

Village Office
10.2012 - 08.2014
  • Routinely checked identification of patrons purchasing alcoholic beverages.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Continually provided exceptional service to customers by being friendly, knowledgeable, and accommodating.
  • Prepared, sliced and peeled perishable garnishes and fruits for beverages.
  • Effectively and successfully lead close to two years worth of nightly weekend shifts in a fast paced, high-sale environment.

FIRETEAM LEADER

US Marine Corps
01.2008 - 06.2012
  • Charged with overseeing the personal and professional development of my team.
  • Was personally responsible for competent use and maintenance of all equipment issued to myself and my subordinates.
  • Successfully submitted reports intelligently and effectively to the senior levels of my command, written or otherwise.
  • Conducted operations during multiple training exercises stateside as well as during overseas deployments, relying heavily on strong leadership skills and professional conduct.

Education

No Degree - Engineering

Santa Barbara City College
Santa Barbara, CA

Skills

  • Skilled mixologist
  • Service specialist
  • Skilled in team leadership
  • Customer service specialist
  • Developing professional relationships
  • Culinary expertise
  • Wine knowledge
  • Beverage expertise
  • Performance improvement
  • Team development
  • Employee training
  • Recipe development and menu design
  • Objective realization
  • Workforce scheduling
  • Coaching
  • Mentoring

Timeline

Bartender

Amara/Rasa
09.2024 - Current

Bartender

Fleming's Steakhouse
06.2022 - 08.2024

BARTENDER

Sports page Bar and Grill
04.2022 - 10.2024

MANAGER

The Village Bakery
01.2021 - 05.2021

GM/BARTENDER

3rd & Bourbon
01.2020 - 12.2021

BAR MANAGER

Zaytoon
10.2017 - 01.2020

BAR MANAGER

SY Kitchen
08.2014 - 10.2017

BARTENDER

Village Office
10.2012 - 08.2014

FIRETEAM LEADER

US Marine Corps
01.2008 - 06.2012

No Degree - Engineering

Santa Barbara City College

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