Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hi, I’m
NICHOLAS GROB
REGINA,SK
Summary
Overview
12
years of professional experience
Work History
Ministry of SaskBuilds & Procurement
Contract Management Administrator
05.2022 - Current
Job overview
- Setting up various types of Ministry contracts, as well as auditing contracts and processing invoices
- Ensuring that invoices and contracts are verified and processed daily following acts, regulations, policies, and procedures
- Reconciling Purchase Card expenditures
- Identifying accounting errors, preparing amendments, and updating contract spreadsheets
- Ensuring the Ministry's signing authority is enforced and all that is critical to preventing fraudulent transactions for the Ministry
- Providing direction to employees concerning government/ministry policy and procedures (e.g., acquisition of goods and services)
- Composing, formatting, designing, typing, editing, and proofreading documents (contracts & invoices,) by employing the knowledge and applications of computer software within the desired time frame and within the guidelines of department policy
- Performing general office duties, including working on spreadsheet
- Develop project plans and strategic plans to achieve outcomes.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Identified needs of customers promptly and efficiently.
Central Services, Protective Services
System Operator/Guard Tour Technician
02.2017 - 05.2022
Job overview
- Operated and maintained data processing and peripheral equipment and called in outside technical support for specialized service.
- Stayed up to date on key platforms and hardware configurations, as well as diverse processing and monitoring tools.
- Monitored data inputs to manage and maintain accuracy.
- Analyzed operating system or application log files regularly to verify proper system performance.
- Completed frequent checks on user logins, file permissions and other data issues.
- Provided technical and operational support for entire organization.
- Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
- Researched, documented and escalated support cases to higher levels of support when unable to resolve issues using available resources.
- Managed user profiles, security access and shared file structures.
- Identified system data, hardware or software components to meet user needs.
- Boosted sales through customer education, competitor knowledge and strategic upselling techniques.
Central Services
Postal Clerk
10.2016 - 02.2017
Job overview
- Operated mail processing equipment and manually sorted mail.
- Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
- Utilized factors such as package shape and final destination to sort into correct bins for delivery.
- Set goals and operating procedures that maximized employee effectiveness.
- Optimized area coverage by setting and adjusting effective schedules.
- Delivered various types of mail on routes according to strict timelines.
- Routed all classes of mail in sequence of delivery along established route.
- Improved customer satisfaction by planning more effective routes and updating service standards.
Kal Tire Warehouse
Warehouse Shipper & Receiver
04.2016 - 10.2016
Job overview
- Operated lift and hand trucks to transfer materials to and from target areas.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Compared and verified identifying information of outgoing shipments.
American Eagle Outfitters
Sales Associate
11.2014 - 04.2016
Job overview
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Trained new team members in cash register operation, stock procedures and customer services.
Humphrey Window and Door Store
Assistant
06.2011 - 10.2016
Job overview
- Perform general office duties which include maintenance of records, filing, retrieving information and processing of invoices for payment
- Maintained cleanliness of the entire shop including showroom and front office
- Cleaned windows and prepared for installation
- Assisted with the installation of windows and sealed unit glass.
- Answered incoming calls and recorded accurate messages.
- Maintained front desk to provide positive first impression.
- Maintained positive working relationship with fellow staff and management.
Education
Dr. Martin LeBoldus High SchoolRegina, SK
High School Diploma
06.2014
University Overview
Skills
- Organization and Time Management
- Communication Planning
- Team Building
- Customer Service
- Troubleshooting
- Attention to Detail
- Friendly, Positive Attitude
- Project Management
- Documentation and Reporting
- Conflict Resolution
- Work Planning and Prioritization
- Passionate Learner
- Financial Administration
- Processes and Procedures
References
References
- Tyler McGough, 306-537-6035 (Protective Services)
- Rebecca Sengmany, 306-527-9308 (Operations and Delivery)
Timeline
Contract Management Administrator
Ministry of SaskBuilds & Procurement
05.2022 - Current
System Operator/Guard Tour Technician
Central Services, Protective Services
02.2017 - 05.2022
Postal Clerk
Central Services
10.2016 - 02.2017
Warehouse Shipper & Receiver
Kal Tire Warehouse
04.2016 - 10.2016
Sales Associate
American Eagle Outfitters
11.2014 - 04.2016
Assistant
Humphrey Window and Door Store
06.2011 - 10.2016
Dr. Martin LeBoldus High School
High School Diploma
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