Nicholas Glass
Northridge
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Owner Operator
Bosshog Exotics LLC.
01.2019 - 05.2024
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Owner
Smoke Ez LLC.
12.2017 - 08.2023
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Account Manager and Customer Outreach
Property Tax Consulting
07.2017 - 07.2020
- Managed multiple transactions simultaneously with attention to detail and organization, meeting all deadlines consistently.
- Generated leads through networking events, building a strong referral base for future business opportunities.
- Negotiated favorable contract terms for clients, resulting in successful closings and increased client satisfaction.
Education
Bachelor of Arts - Political Science
California State University, Northridge
Long Beach, CA12-2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
- Customer service
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Staff training and development
- Employee relations and conflict resolution
- Planning and implementation
Timeline
Owner Operator
Bosshog Exotics LLC.
01.2019 - 05.2024
Owner
Smoke Ez LLC.
12.2017 - 08.2023
Account Manager and Customer Outreach
Property Tax Consulting
07.2017 - 07.2020
Bachelor of Arts - Political Science
California State University, Northridge
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