Nicholas Fraini
Hesperia
Summary
Dynamic customer service professional with extensive experience at Salvation Army Thrift Store, excelling in cash handling and customer engagement. Proven ability to enhance store operations through effective problem-solving and product knowledge. Committed to creating a safe shopping environment while ensuring seamless transactions and inventory management.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Salvation Army Thrift Store
Hesperia
01.2025 - Current
- Processed customer transactions efficiently while operating cash register.
- Assisted customers with inquiries, providing accurate product information.
- Maintained cleanliness and organization of checkout area and store displays.
- Collaborated with team members to ensure seamless store operations.
- Handled returns and exchanges in accordance with store policies.
- Restocked merchandise to improve product visibility on shelves.
Security Officer
JCPenney
Victorville
07.2022 - 10.2024
- Ensured safety and security for customers and staff by monitoring store premises.
- Performed regular security patrols of facility grounds, parking lots, and perimeter areas.
- Promoted a safe shopping experience by enforcing store policies and procedures.
- Addressed safety-related customer service concerns promptly.
- Welcomed staff, guests, vendors, and contractors upon arrival at facility entrance.
Forklift Operator
Amazon
Rialto
10.2020 - 07.2022
- Loaded and unloaded shipments, ensuring proper placement and safety protocols.
- Assisted in inventory management by organizing stock and updating records.
- Collaborated with team members to maintain smooth workflow during peak periods.
Education
GED -
Silverado High
Hesperia, CA05-2016
Skills
- Cash handling
- Point of sale
- Inventory management
- Customer engagement
- Product knowledge
- Safety enforcement
- Problem solving
- Cash handling expertise
- Lot maintenance
- Cross-selling
Affiliations
- Volunteering with local help centers for addicted youth.
- Environmental upkeep with local businesses/preservation institutions.
Timeline
Customer Service Cashier
Salvation Army Thrift Store
01.2025 - Current
Security Officer
JCPenney
07.2022 - 10.2024
Forklift Operator
Amazon
10.2020 - 07.2022
GED -
Silverado High