Nicholas Fowler

• Completed on-time deliveries by choosing best and most efficient routes.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Managed customer inquiries and complaints in polite and professional manner.
• Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
• Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

• Readied items for sales floor stocking by affixing tags and preparing pallets.
• Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
• Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
• Supported promotional plans by updating signage with price changes.
• Assisted customers with price checking and finding requested items in store.
• Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
• Checked product shelves to review for proper price labels and handled price changes when requested by management.
• Stayed current on available products, store promotions and customer service policies to better shoppers.
• Removed trash, swept and mopped floors for professional appearance.
• Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
• Cleaned and sanitized equipment, tools and work surfaces.
• Washed floors, walls, coolers and storage shelves.
• Helped customers get groceries to vehicles.

• Operated rides and attractions according to written guidelines to reduce injuries.
• Cleaned rides and attractions to reduce spread of germs and bacteria.
• Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
• Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
• Engaged safety devices and monitored attraction during operation to reduce safety risks.
• Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment.
• Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
• Constructed displays and easy-to-read signage to help guests navigate attractions area.
• Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
• Assisted customers in entering and exiting rides, providing balance support and general directions.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Increased customer satisfaction by resolving issues.
• Verified best possible conditions for ramps and corrals to facilitate safe, efficient loading and unloading of customers.

• Conducted quality inspections of finished products and made minor repairs to meet project expectations.
• Was required to work along with my coworker to ensure maximum efficiency.
• Maintained maximum organization and productivity by properly sorting project components on work tables.
• Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.

Calibrated machines to maintain required productivity levels and adherence to quality standards.

• Supported machine operators in setup and operation of production equipment resulting in efficient runs.
• Unloaded incoming products and moved boxes to staging areas, sorted items and transported to final storage locations.
• Assembled products according to changing daily work orders and specific customer needs.
• Performed planting, watering, mulching, and edging of lawns.

• Followed inventory management and loss prevention policies to minimize shrink in store.
• Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
• Interacted positively with team members and customers to promote commitment to organization's vision and values.
• Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
• Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
• Maintained general knowledge of departments to help customers quickly locate products and merchandise.