Nicholas Fernandez
Los Angeles
Summary
Possessing excellent interpersonal and organizational skills, excelling in providing outstanding customer service. Well-versed in managing communications and handling administrative tasks efficiently. Dedicated to creating welcoming environment and ensuring smooth daily operations for guests and staff.
Overview
2025
2025
years of professional experience
Work History
Gallery Assistant
Guggenheim Gallery
01.2024 - 01.2025
- Managed front-desk operations, greeting and assisting guests in a professional and welcoming manner.
- Educated visitors on current exhibitions and individual artworks, enhancing the guest experience.
- Assisted with gallery setup and breakdown, coordinating logistics for rotating exhibitions.
- Addressed visitor service issues and resolved each situation to enable optimum outcome for visitor and gallery.
Front Desk Coordinator
Capoeira Brazil
2024 - 2024
- Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Updated client records accurately and efficiently, ensuring data integrity within the system.
- Delivered responsive customer service by handling inquiries and assisting with scheduling and registration.
Assistant Manager
Petco
01.2022 - 01.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Trained and onboarded new hires, ensuring a smooth transition and clear expectations.
Education
Associate of Science - Psychology
Santa Monica College
Los Angeles05-2026
Skills
- Customer relations
- Administrative support
- Calendar organization
- Proficent in office productivity software
- Bilingual in English and Spanish
- Administrative skills
- POS systems
- End-of-day reporting
Timeline
Gallery Assistant
Guggenheim Gallery
01.2024 - 01.2025
Assistant Manager
Petco
01.2022 - 01.2023
Front Desk Coordinator
Capoeira Brazil
2024 - 2024
Associate of Science - Psychology
Santa Monica College
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