Nicholas Eaton
Spruce Grove,AB
Summary
Reliable, self-sufficient, and outgoing employee with a desire to make the world a better place through compassionate communication and listening. Jack of all trades, a diverse history allows for multi-perspective approaches to problems, and an ever-lasting curiosity makes for quick learning and acquisition of new skills.
Overview
9
9
years of professional experience
Work History
Service & Operations Manager
Osmo Wood & Colour Canada Ltd.
Edmonton, AB
07.2017 - Current
- Manage daily warehouse logistics: inbound & outbound shipments, inventory, shipping materials, storage & organization of products
- Maintain all client accounts for Western Canada: accept, process, and ship all Purchase Orders, connect with clients and build strong, meaningful relationships, help clients to increase sales year over year
- Respond to all inbound customer support phone calls & emails, as well as serve walk-in customers
- Create short, informative videos for social media accounts
- Organize and attend in-store events, demonstrations, trainings for new and existing clients
Owner & Operator
Oddball Painting
Edmonton, AB
06.2015 - 08.2017
- Sole Proprietorship painting contractor
- Manage all business operations: carry out quotations for potential jobs, manage client expectations for scope of work, carry out all work according to the scope agreed upon
Education
Bachelor of Arts - Drama (Honours)
University of Alberta
Edmonton, AB04-2013
Skills
- Operational Efficiency
- Customer Service Management
- Excellent Communication
- Creative Problem Solving
- Rapid Response Time
Affiliations
- Hobbies include: reading, woodworking, pottery, horseback riding, playing music
References
References available upon request.
Timeline
Service & Operations Manager
Osmo Wood & Colour Canada Ltd.
07.2017 - Current
Owner & Operator
Oddball Painting
06.2015 - 08.2017
Bachelor of Arts - Drama (Honours)
University of Alberta
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