Nicholas DeYoung
El Cajon
Summary
Accomplished professional light truck driver with a CDL class A permit and exceptional customer service skills. At Thompson Distributing Inc., achieved zero accidents through safe driving practices and DOT compliance. Proven ability in route planning and paperwork management, enhancing operational efficiency. Strong communication skills fostering lasting client relationships.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Delivery Truck Driver
Thompson Distributing Inc.
10.2021 - 07.2025
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Drove Hino 268 box truck from warehouse to transport refrigerated food products throughout San Diego area using self-developed routes.
- Operated equipment such as motorized pallet jacks and hand trucks to efficiently load and unload vehicles, consistently maintaining tight timetables.
- Organized all shipping paperwork and documented customer payments to keep records accurate and current.
- Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Inspected and maintained delivery vehicles regularly to keep in safe working order, and maintain compliance with Department of Transportation regulations.
Owner/Operator
Yogurt Express
03.1998 - 09.2021
- Managed day-to-day business operations.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Hired, trained and motivated employees to maintain productivity and high performance standards.
- Developed and nurtured lasting customer relationships.
- Developed business plan, processes and procedures to provide superior frozen dessert products to customers.
- Cultivated and strengthened lasting client relationships using strong issue resolution and communication skills.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Replenished food items and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained compliance with all Federal, State and local regulations.
Education
Bachelor of Science - Business Administration
University of Phoenix
San Diego, CASkills
- Vehicle inspections
- Paperwork management
- Merchandise loading
- DOT compliance
- Route planning
- Communication and interpersonal skills
- CDL class A permit
- Exceptional customer service
- Safe driving practices
Certification
- CDL Class A Permit
- Tank, HazMat, and Doubles and Triples endorsements
Timeline
Delivery Truck Driver
Thompson Distributing Inc.
10.2021 - 07.2025
Owner/Operator
Yogurt Express
03.1998 - 09.2021
Bachelor of Science - Business Administration
University of Phoenix
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