Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nick De Medeiros

Toronto,Ontario

Summary

Dynamic hospitality professional with a proven track record at Ogradys, excelling in upselling and customer satisfaction. Successfully managed a 30+ member team, driving revenue growth and operational efficiency. Skilled in training staff and maintaining high energy in fast-paced environments, ensuring exceptional service and memorable experiences for guests.

Overview

2026
2026
years of professional experience

Work History

Server Manager

O’gradys
518 Church Street
2023 - 01.2026

Achieved high customer satisfaction in a bustling 150-seat patio by effectively managing a team of over 30 staff members. Drove revenue growth through strategic upselling practices. Cultivated a responsive service atmosphere to meet diverse customer needs.

Achieved operational efficiency by preparing detailed lists of necessary items for upcoming busy days. Secured essential goods to support team objectives and enhance overall productivity. Enabled seamless daily operations through proactive supply management.

Bartender

O’gradys
518 Church Street Toronto, On
2022 - 2023

Achieved high customer satisfaction by expertly serving over 30 cocktail varieties in a fast-paced restaurant. Enhanced team performance through effective training on cocktail knowledge and service speed.

Guided new team members through operational procedures, reinforcing the importance of proper techniques over shortcuts.

Excellent knowledge of liquor .cocktails. Martinis mocktails.shooters

Line Cook

O’gradys
518 Church Street Toronto On
07.2019 - 2020
  • Operated kitchen equipment, ensuring safety and efficiency in food preparation.
  • Implemented strategies with team members to maintain orderly and hygienic workstations.
  • Conducted regular assessments of ingredient and supply stock levels to maintain operational efficiency

Closing Manager

O’gradys
518 Church Street
2024 - 2026

Assisted in closing daily sales transactions. Organized and counted cash at end of shifts. Supported team in maintaining accurate financial records.

Completed closing checklists and finalized all closing duties. Locked doors at night and activated alarm systems.

Education

High School Diploma -

Riverdale Collegiate Institute
1094 Gerrard Street East

Skills

Making regulars

Customer satisfaction

High energy

Making regulars

Languages

English
Native or Bilingual
Greek
Native or Bilingual

Timeline

Line Cook

O’gradys
07.2019 - 2020

Server Manager

O’gradys
2023 - 01.2026

Bartender

O’gradys
2022 - 2023

Closing Manager

O’gradys
2024 - 2026

High School Diploma -

Riverdale Collegiate Institute
Nick De Medeiros