Nicholas Cranton
Annapolis Royal,NS
Summary
Dedicated Recreation Assistant with proven success enhancing recreational opportunities to support community needs. Promoted safe environment for staff and participants while maintaining responsible operations of programs. Demonstrated diplomacy, objectivity, positive attitude and high energy. Willing to pursue further education in the field of therapeutic recreation.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Recreation Assistant
Mountains And Meadows
05.2022 - Current
- Enhanced participant enjoyment by creating and implementing diverse recreational activities.
- Assisted in organizing special events, resulting in increased community engagement.
- Maintained a safe and clean facility, ensuring a positive environment for all users.
- Conducted and preformed leisure interest surveys to enhance the wellbeing and fulfillment of participants life's.
- Worked in a 1.1 setting creating job opportunity's and teaching employment skills well being a positive influence and setting goals for this participant.
Security Officer
Mountains And Meadows
09.2022 - 10.2023
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures.
Produce Manager
Foodland Markets
12.2016 - 09.2022
- Improved produce department efficiency by implementing streamlined inventory management processes.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Collaborated with suppliers to ensure timely deliveries, maintaining a well-stocked produce section.
Customer Relations Supervisor
Convergys
06.2006 - 12.2010
- Enhanced customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Improved team performance through regular coaching, feedback, and development initiatives.
- Streamlined processes for timely issue resolution, resulting in increased customer retention rates.
- Implemented effective communication strategies to maintain strong relationships with clients and stakeholders.
Education
High School Diploma -
Bridgetown Regional High School
Bridgetown, NS06.2000
Skills
- Adaptability
- Time management
- Computer literacy
- Flexibility
- CPR certified
- Conflict resolution
- Strong teamwork
- Customer service
- First aid certification
- Activity Coordination
Certification
Food Safety
Whmis
None violent crisis intervention
Cpr Training
First Aid
4th level entry courses
Timeline
Security Officer
Mountains And Meadows
09.2022 - 10.2023
Recreation Assistant
Mountains And Meadows
05.2022 - Current
Produce Manager
Foodland Markets
12.2016 - 09.2022
Customer Relations Supervisor
Convergys
06.2006 - 12.2010
High School Diploma -
Bridgetown Regional High School
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