Nicholas Cotterell
St. Catharines,Canada
Summary
Detail-oriented Professional with a dual background in Environmental Services and Food Service. Skilled in maintaining high sanitation standards, implementing infection control protocols, and providing attentive resident care. A reliable self-starter with a proven track record of managing facility maintenance and dining operations in fast-paced healthcare and commercial environments
Overview
12
12
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Janitor/Cleaner
Regional Janitorial and Maintenance
Welland, Canada
09.2024 - 05.2025
- Operate floor buffing machine to maintain clean and polished floors
- Perform routine cleaning tasks, including sweeping, mopping, and vacuuming
- Clean and sanitize restrooms, kitchens, and common areas
- Replenish supplies such as soap, paper towels, and toilet paper
- Empty trash bins and dispose of waste properly
- Maintain cleanliness and organization of cleaning equipment and supplies
- Follow safety protocols and maintain a safe working environment
- Report any maintenance issues or needed repairs to management
- Test and monitor pool water quality, ensuring proper chemical balance and cleanliness
- Event set up/ tear down prepared venues for parties and events
Dining services/ housekeeping/laundry attendant
Seasons retirement
Welland, Canada
12.2021 - 03.2024
- Cleaned resident rooms, common areas, and facilities using appropriate cleaning products and sanitizers.
- Operated industrial washers and dryers, sorting, washing, and folding laundry.
- Maintained cleanliness in kitchens, dining areas, and service stations.
- Assisted with snow removal and general building maintenance.
- Washed and sanitized serviceware, including dishes, glassware, and utensils.
- Assisted in meal preparation, including cutting vegetables and assembling dishes.
- Served residents in dining areas, ensuring a welcoming and efficient dining experience.
- Provided compassionate care and assistance to dementia patients, demonstrating empathy and patience.
- Planned and led recreational activities, fostering an engaging and inclusive environment.
- Communicated with residents, families, and staff to promote participation in activities.
- Implemented and followed outbreak protocols to maintain a safe environment.
- Maintained accurate records of attendance and resident feedback on activities.
- Ensured adherence to safety policies during events and daily operations.
Dishwasher
Mt bellies
Welland, Canada
01.2020 - 12.2021
- Operated industrial dishwasher commercial dishwasher
- Washed all service wear, including dishes, glassware, silverware, service utensils etc
- Operated floor buffing machine
Child Care Provider
Private Employer
Welland, Canada
01.2017 - 12.2018
- Provided care and supervision to two children
- Planned and organized indoor and outdoor play activities
- Prepared healthy meals and snacks
- Put children to bed
- Performed light housekeeping duties
Laborer / Assistant
Private Employer
Welland, Canada
01.2016 - 12.2018
- Assisted with drywall repair: patched holes and sanded compound
- Assisted with drop ceiling installation
- Replaced bathroom tiles.
- Assisted with safe manual demolition
- Safely used a variety of power tools such as table saws power drills
Cleaner/Dishwasher / Cook/Cashier
Donut Diner
Welland, Canada
01.2016 - 12.2016
- Assisted supervisor with meal preparation and cooking
- Safely used grill to prepare eggs, bacon and burgers
- Made coffee for customers
- Cleaned grill
- Cut vegetables to prepare for meals
- Cleaned kitchen and all equipment
- Cleaned and sanitized bathrooms.
- Wiped down tables and chairs
- Swept and mopped floors
- Washed and polished windows
- Safely used cleaning chemicals
Newspaper Delivery
St. Catharines Standard
St. Catharines, Canada
01.2013 - 12.2015
- Delivered newspapers to customers
- Helped to acquire new clients
Education
High school diploma - GED
Eastdale secondary school
Welland, ONSkills
- Meal Preparation
- Focused on task completion
- Senior Care
- Food Preparation
- Dementia Care
- Caregiving
- Customer Service Experience
- Memory Care
- Custodial Experience
- Commercial Cleaning
- Home Care
- Detail oriented
- Laundry
- Sanitation protocols
- Dining area setup
- Beverage preparation
- Meal delivery
- Facility maintenance
- Cleaning techniques
- Waste management
- Time management
- Problem solving
- Adaptability
- Regulatory compliance
- Cleaning procedures
- Dining room maintenance
- Equipment operation
- Quality control
- Dining room cleaning
- Table setting
- Dish collection
- Decision-making
- Tray balancing
- Food safety practices
- Effective problem solving
Certification
- AED Certification, 09/01/24, 09/01/27
- CPR Certification, 09/01/24, 09/01/27
Timeline
Janitor/Cleaner
Regional Janitorial and Maintenance
09.2024 - 05.2025
Dining services/ housekeeping/laundry attendant
Seasons retirement
12.2021 - 03.2024
Dishwasher
Mt bellies
01.2020 - 12.2021
Child Care Provider
Private Employer
01.2017 - 12.2018
Laborer / Assistant
Private Employer
01.2016 - 12.2018
Cleaner/Dishwasher / Cook/Cashier
Donut Diner
01.2016 - 12.2016
Newspaper Delivery
St. Catharines Standard
01.2013 - 12.2015
High school diploma - GED
Eastdale secondary school