Nicholas Chan
Cambridge,ON
Overview
6
6
years of professional experience
1
1
Certification
Work History
Tire Technician
Dettmer Tire
10.2024 - Current
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
Assembler
Loblaws and Sobeys
01.2024 - Current
- Operated double pallet machine throughout warehouse to compile orders for grocery stores.
- Assisted in labor-intensive duties requiring lifting of items weighing as much as 70 pounds.
Sales Associate
Valenze Systems
07.2023 - Current
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Customer Service Representative
Food Basics
04.2019 - 02.2022
- Greeted customers, supplied item details, and guided them to store locations.
- Delivered effective solutions to customer inquiries.
- Monitor stock levels and alert procurement team regarding shortages.
- Ensured adherence to company policy by discarding expired goods and promoting soon-to-expire products.
- Coordinated workforce achieving efficient task completion.
- Validated shipment contents upon arrival to confirm fulfillment accuracy.
Skills
- Relationship building
- Team Management
- Merchandising
- Pallet Jack
- Organizational Skills
- Store Management Experience
Languages
English
Native or Bilingual
Chinese (Cantonese)
Limited Working
Certification
Driving Licence
Timeline
Tire Technician
Dettmer Tire
10.2024 - Current
Assembler
Loblaws and Sobeys
01.2024 - Current
Sales Associate
Valenze Systems
07.2023 - Current
Customer Service Representative
Food Basics
04.2019 - 02.2022
Driving Licence