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Nicholas Botello
Escondido
Work Preference
Summary
Dynamic professional with a proven track record at California State University of San Marcos, excelling in mentorship and project management. Recognized for enhancing tutor performance through effective feedback and workshops, fostering collaborative teamwork. Adept at problem-solving and delivering exceptional customer service, ensuring academic success and client satisfaction.
Overview
5
5
years of professional experience
Work History
Behavior Interventionist
Believing In Change
Vista, CA
07.2025 - 12.2025
- Tracked data on individual client performance to measure progress towards established goals.
- Collaborated with team members to address updates in intervention plans.
- Delivered direct support during therapy sessions to promote skill development.
- Maintained accurate documentation of therapy sessions and client interactions.
- Participated in team meetings to discuss case and treatment plan updates.
Senior Lead Instructional Student Assistant
California State University of San Marcos
01.2022 - 05.2025
- Provided leadership and guidance to tutors in the department.
- Evaluated tutor performance and provided feedback on their progress.
- Provided mentorship opportunities for new tutors within the program.
- Organized and facilitated workshops to train tutors in best practices for working with students.
- Coordinated with faculty members to ensure academic success of all students.
- Identified potential issues that could affect the quality of service provided by the department.
- Participated in outreach activities aimed at promoting awareness about available resources.
- Assisted in conducting interviews to assess and select tutors, ensuring the best fit for each student
Seasonal Sales Associate
Tilly's World Of Jeans And Tops
Escondido
07.2024 - 08.2024
- Maintained cleanliness of store environment including floors, windows, displays.
- Demonstrated product features and benefits for customers' needs.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
Sales Associate
Totally Thomas Toys
Escondido
12.2020 - 09.2021
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Conducted inventories on a regular basis to track stock levels.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Demonstrated product features and benefits for customers' needs.
Education
Bachelor of Arts - Psychological Science Major
California State University San Marcos
San Marcos, CA05.2026
High School Diploma -
Del Lago Academy of Applied Science
Escondido, CA05-2021
Skills
- Customer Service
- Communication
- Project Management
- Problem solving
- Friendly and outgoing
- Mentorship
- One-on-one and small group instruction
- Presentation skills
- Confidentiality
- Collaborative teamwork
Hobbies and Interests
- Making art, mainly sketches or portraits.
- Teaching others and helping them learn new skills.
- Getting together with friends at the beach and ending the day with a bonfire.
Volunteer Experience
- East Valley Community Center through P.A.L., Coached/assistant coached basketball to children from ages 11-14 for three seasons.
- Key Club, helped give back to the community by feeding the homeless and cleaning parks.
- Central Elementary School, regularly volunteer for 10 years helping teachers in the classroom with multiple tasks.
References
References available upon request.
Timeline
Behavior Interventionist
Believing In Change
07.2025 - 12.2025
Seasonal Sales Associate
Tilly's World Of Jeans And Tops
07.2024 - 08.2024
Senior Lead Instructional Student Assistant
California State University of San Marcos
01.2022 - 05.2025
Sales Associate
Totally Thomas Toys
12.2020 - 09.2021
Bachelor of Arts - Psychological Science Major
California State University San Marcos
High School Diploma -
Del Lago Academy of Applied Science