Nicholas Bonaldo
Rancho Cucamonga
Summary
Dedicated grocery leader with 8+ years of experience at Sprouts Farmers Market, progressing through multiple roles to become a trusted key carrier and department manager. Known for driving team performance, improving operational efficiency, and delivering excellent customer service. Currently pursuing a Business degree to further enhance leadership and management capabilities
Overview
9
9
years of professional experience
Work History
Grocery Manager
Sprouts Farmers Market
05.2024 - Current
Courtesy Clerk, Cashier, Grocery Clerk, Assistant Grocery Manager and Key Carrier
Sprouts Farmers Market
02.2017 - 05.2024
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Assisted customers with large purchases by carrying items to vehicles.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Returned unwanted items to correct store locations and restocked shelves.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
Education
Business Degree -
Chaffey College
High School Diploma - undefined
Los Osos High School
05.2015
Skills
- Customer Service
- Inventory Management
- Department Merchandising
- Cash Handling
- Problem Solving and Conflict Resolution
- Employee training
- Ordering of products
- Employee management
- Customer service
- Reliability
- Delegating work
- Inventory control
LANGUAGES
English
Timeline
Grocery Manager
Sprouts Farmers Market
05.2024 - Current
Courtesy Clerk, Cashier, Grocery Clerk, Assistant Grocery Manager and Key Carrier
Sprouts Farmers Market
02.2017 - 05.2024
High School Diploma - undefined
Los Osos High School
Business Degree -
Chaffey College
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