Nicholas Bodan-Conides
San Diego
Summary
Accomplished Sales Marketing and Customer Service professional with expertise in communication and negotiation. Dedicated to delivering exceptional customer service and consistently exceeding expectations. Skilled in leveraging extensive product and service knowledge to create customized solutions that foster customer loyalty, retention, and revenue growth. Experienced in training, managing, coaching, and mentoring teams, with a proven ability to build positive relationships and engage effectively with staff at all levels of an organization and with the public.
Overview
5
5
years of professional experience
Work History
Remote Marketing Assistant
McCalls Catering & Events
06.2023 - Current
- Created engaging content for Pinterest, Facebook, and Instagram.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Updated spreadsheets with statistical, financial and non-financial information.
- Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
- Improved website traffic, monitoring analytics data to inform adjustments to content strategy and search engine optimization efforts.
Server
Brass Spatula
02.2020 - 05.2023
- Greeted guests and accommodated them if the host/hostess was preoccupied.
- Delivered food and beverages promptly and professionally.
- Provided table service for elite clients, answered menu questions, and assisted diners with their selection.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- As always made sure that guests experiences with The Brass Spatula were positive.
Education
Associate of Business Administration - Business Administration And Management
Santa Rosa Junior College
Santa Rosa, CA05.2021
Skills
- Sales expertise
- Relationship building
- Social media marketing
- Customer engagement
- Organization, prioritizing, and multi-tasking
- Time management
- Team collaboration
- Online and traditional marketing
- Project coordination
- Competitor analysis
- Event coordination
- Content creation
References:
McCalls Catering & Events: Operations Manager
Nicholas Goodacre: (707) 331-3880
Brass Spatula: Owner
Elyse Bloton: (707) 569-4468
Timeline
Remote Marketing Assistant
McCalls Catering & Events
06.2023 - Current
Server
Brass Spatula
02.2020 - 05.2023
Associate of Business Administration - Business Administration And Management
Santa Rosa Junior College
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