Nichola Hobenshield
Kelowna,Canada
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Inside Sales Representative
Gentek Building Products
Kelowna, BC
07.2024 - Current
- Developed strong relationships with clients to enhance customer loyalty and satisfaction.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Managed customer accounts, tracking payments and addressing discrepancies promptly.
- Managed office supplies inventory and placed orders as needed.
- Prepared shipping documents and labels for outgoing orders.
Registered Care Aide
Sun Pointe Village
Kelowna, British Columbia
02.2007 - Current
- Assisted clients with daily living activities and personal care tasks.
- Monitored client health and reported changes to the healthcare team.
- Supported nutritional needs by preparing meals according to dietary requirements.
- Communicated effectively with clients to ensure comfort and understanding.
- Collaborated with healthcare professionals to develop personalized care plans.
Inside Sales Representative
Roof Centre
Kelowna, British Columbia
02.2018 - 07.2024
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
- Participated in sales training and workshops to improve sales techniques and product knowledge.
- Reviewed purchase orders for accuracy and compliance with company policies.
- Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
Education
High School Diploma -
Caledonia Seconday
Terrace, BC06-1994
Some College (No Degree) - Travel & Tourism
Kwantlen College
Richmond, BCSkills
- Exceptional customer service
- Dependable
- Excellent time management
- Organized and efficient
- Order processing
- Product knowledge
- Shipping documentation
Accomplishments
- Leadership for Safety Excellence
- WHIMIS
- Transportation of Dangerous Goods
- Winner of Vancouver Tourism Award December 2000
References
References available upon request.
Timeline
Inside Sales Representative
Gentek Building Products
07.2024 - Current
Inside Sales Representative
Roof Centre
02.2018 - 07.2024
Registered Care Aide
Sun Pointe Village
02.2007 - Current
High School Diploma -
Caledonia Seconday
Some College (No Degree) - Travel & Tourism
Kwantlen College
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