Nicandra Santillan
Huntington Park
Summary
Dynamic professional with a proven track record at Lazy Dog Restaurant & Bar, excelling in roles requiring exceptional teamwork, collaboration, and a strong work ethic. Skilled in creating inclusive environments and enhancing service delivery through effective time management and a sense of urgency. Achieved significant improvements in order accuracy and customer engagement.
Overview
2
2
years of professional experience
Work History
Food Runner
Lazy Dog Restaurant & Bar
11.2024 - Current
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Assisted with bussing tables and cleaning up spills.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Provided attentive service and proactively assessed guest needs.
Host
Lazy Dog Restaurant & Bar
08.2022 - Current
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Answered customer questions about hours, seating, and menu information.
- Completed daily side work and opening and closing duties without fail.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Facilitator
Girls Inc
09.2023 - 12.2023
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
Education
Bachelor - Child Development
California State University, Los Angeles
Los Angeles, CASkills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Sense of urgency
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Food Runner
Lazy Dog Restaurant & Bar
11.2024 - Current
Facilitator
Girls Inc
09.2023 - 12.2023
Host
Lazy Dog Restaurant & Bar
08.2022 - Current
Bachelor - Child Development
California State University, Los Angeles
Similar Profiles
Litzi Monzon-RuizLitzi Monzon-Ruiz
Server at Lazy Dog Restaurant & BarServer at Lazy Dog Restaurant & Bar
Bryce PhillipsBryce Phillips
Host at Lazy Dog Restaurant & BarHost at Lazy Dog Restaurant & Bar
Courtney TaylorCourtney Taylor
Server Trainer at Lazy Dog Restaurant & BarServer Trainer at Lazy Dog Restaurant & Bar