Nicolette Gardiner
Fort Saskatchewan,AB
Summary
Dynamic professional with a proven track record in residential cleaning and inventory management, notably at Spud.ca. Excelled in enhancing operational efficiencies and client satisfaction through excellent communication and adaptability. Skilled in multitasking and fostering teamwork, consistently exceeding cleanliness standards and optimizing workflow processes.
Overview
17
17
years of professional experience
Work History
Housekeeping Cleaner Owned and Operated
Self Employed-Peace and Clean Housekeeping
05.2013 - Current
- Managed scheduling of all clientele while demonstrating flexibility by adapting to changes and requests as needed.
- Maintain relationships with clients ensuring satisfactory outcomes on all levels including comfortability and exceeding expectations for cleanliness and consistency.
- Conducting new client initial walk-throughs detecting unique household needs, communications and quotes
- Performing regular check-ins, keeping communication open for requests and continuing to meet current needs of each household.
- Efficient and timely completion of cleaning duties, keeping on schedule.
- Maintain Supplies
Receiving Supervisor
Spud.ca
03.2019 - 01.2024
- Maintained organization, optimizing space utilization based on product turnover and movement of all inventory.
- Coordinate with Procurement and Merchandizing teams, improving overall warehouse workflow efficiencies
- Increased accuracy in shipments received, verifying quantities against purchase orders and invoices.
- Troubleshot issues related to receiving incorrect stock and worked to resolve problems in a timely manner.
- Oversaw returns processing, ensuring accurate documentation and timely return of damaged or incorrect items to suppliers.
- Developed strong relationships with carriers, resulting in improved communication and timely deliveries of inbound shipments.
- Directed and coordinated roles and responsibilities of receiving floor staff with efficiency.
- Conducted employee training and onboarding processes with strategic goals in mind.
- Managed scheduling of staff shifts to ensure adequate coverage during peak hours without compromising employee work-life balance.
Grounds Maintenance Worker
Sturgeon Valley Golf and Country Club
04.2011 - 11.2011
- Operated mowers and other equipment necessary (manual raking etc) to maintain fresh and groomed grounds for guest enjoyment.
- Enhanced landscape appearance by trimming trees and placing sod
- Preserved facility cleanliness with routine trash removal and litter control efforts.
- Assisted with irrigation system maintenance and repair.
- Assisted in seasonal preparation tasks, such as end of season prep, laying tarps on greens etc
- Evaluated grounds conditions regularly to identify potential issues requiring attention or improvement efforts.
Department Manager
Walmart Canada
01.2008 - 01.2011
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Ordering using predictive sales technology
- Performed/Delegated regular expiry checks following food safety protocols
- Temperature checks on all coolers, freezers and bunker systems.
- Inventory management
- Coordinating with Vendors for sales and placement agreements.
- Customer Service
Education
Upgrading Academic And Career Entry
Portage College
Vegreville ABHigh School Diploma -
North Hastings High School
Bancroft ON06.2003
Skills
- Housekeeping
- Residential Cleaning
- Excellent oral and written communication
- Customer-Oriented
- Teamwork and Collaboration
- Guest Service and Support
- Multitasking and Prioritizing
- Time Management
- Adaptability and Flexibility
Languages
English
Native or Bilingual
Additional Information
With a broad range of interests and skills, you'll find Im easily intrigued and interested in learning all the aspects and uniqueness of each occupation. I can work independently, but am a happy team collaborator. When working with teams I enjoy finding each individuals specific skill set and where they can work most effectively.
I enjoy working with people, and in the outdoors alike (where only nature speaks to you)
I learn best through hands-on experience.
Accomplishments
Had the opportunity through cooperative education to work with the Public Works Department for a season, maintaining parks facilities, garbage collection,cleaning washrooms, cutting grass, snow removal etc. I really enjoyed the experience and appreciated the atmosphere.
Timeline
Receiving Supervisor
Spud.ca
03.2019 - 01.2024
Housekeeping Cleaner Owned and Operated
Self Employed-Peace and Clean Housekeeping
05.2013 - Current
Grounds Maintenance Worker
Sturgeon Valley Golf and Country Club
04.2011 - 11.2011
Department Manager
Walmart Canada
01.2008 - 01.2011
Upgrading Academic And Career Entry
Portage College
High School Diploma -
North Hastings High School
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