Nic Tjon
Toronto,Canada
Summary
Experienced warehouse professional dedicated to improving inventory management processes and ensuring operational efficiency in a team-oriented environment. Brings proven skills in online retail operations. Knowledgeable about financial tracking, inventory management and promotional strategies to drive substantial sales. History delivering exceptional service to customers and building loyal base.
Overview
15
15
years of professional experience
Work History
Amazon FBA Seller
Amazon Inc.
Toronto, Canada
01.2018 - Current
- Established a robust process for inventory management that monitored stock levels and identified reordering needs
- Responded to customer inquiries and disputes promptly to enhance satisfaction and maintain a loyal customer base
- Implemented data-driven strategies that evaluated sales performance, resulting in a 15% increase in overall fulfillment efficiency in the past year
- Executed detailed tracking of orders and shipments to ensure accurate and timely delivery, positively impacting customer retention
Order Fulfillment Specialist
Sysco Food Services Inc.
01.2010 - 01.2018
- Conducted thorough inventory checks to ensure optimal stock levels are maintained in a fast-paced environment, reducing stock discrepancies by 20%
- Picked and prepared large-volume orders using warehouse machinery, ensuring accuracy and efficiency in fulfillment processes
- Utilized various handling techniques to maintain workplace safety standards while efficiently managing physical inventory
- Collaborated with team members to enhance workflow protocols, contributing to smoother operations resulting in a 10% improvement in order processing times
Education
Secondary School Diploma -
Sir Oliver Mowat Collegiate
School LocationSome College (No Degree) - Business Administration
Centennial College of Applied Arts And Technology
Scarborough, NoneSkills
- Warehouse Inventory Management
- Order Fulfillment
- Data Tracking
- MS Office Proficiency
- Forklift Operation
- Customer Service
- Process Optimization
- Team Collaboration
- Inventory Control
- Product launches
- Listing optimization
- Product sourcing
- Inventory replenishment
- Fulfillment management
- E-commerce packaging
- International shipping
Timeline
Amazon FBA Seller
Amazon Inc.
01.2018 - Current
Order Fulfillment Specialist
Sysco Food Services Inc.
01.2010 - 01.2018
Secondary School Diploma -
Sir Oliver Mowat Collegiate
Some College (No Degree) - Business Administration
Centennial College of Applied Arts And Technology
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