Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alireza Shams

Coquitlam,BC

Summary

PROFESSIONAL SUMMARY

Results-driven Lead Assistant Manager with over 15 years of progressive experience in retail management at Walmart Canada. Proven expertise in team leadership, operational efficiency, and project management. Excel in fostering positive relationships with associates and customers while driving high-performance results. Recognized for implementing strategic initiatives that enhance customer satisfaction and reduce operational costs. Comprehensive management training, including Harvard's Management Essentials program, complemented by a Bachelor’s degree in Industrial Management.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Assistant Manager

walmart
Coquitlam, British Columbia
07.2015 - Current
  • - Lead and mentor a team of assistant managers, providing comprehensive training on reports and new areas of responsibility to enhance operational effectiveness.
    - Performed in-depth statistical analyses to gather insights and forecast the team's needs, contributing to data-driven decision making.
    - Act as store manager in the absence of the store manager, ensuring seamless store operations and adherence to company policies.
    - Spearheaded the redesign and expansion of the food department.
    - Implemented innovative staffing solutions, resulting in reduced associate costs and improved work allocation for the online order team for three consecutive years, consistently exceeding sales and customer service goals.
  • Overnight Support Manager,
    Walmart Canada – Port Coquitlam, BC,
    March 2013 – March 2015

    - Managed overnight operations to ensure optimal inventory levels, proper stocking of shelves, and maintenance of in-store displays.
    - Led a dedicated team of associates, optimizing task completion during nightly shifts, which enhanced operational efficiency and reduced downtime.
    - Ensured compliance with safety and operational policies, fostering a secure and productive work environment.
  • Assistant Manager, Walmart Canada – Port Coquitlam, BC, July 2008 – March 2013.
  • Conducted weekly meetings with staff to discuss progress and address any issues or concerns.
  • Implemented strategies to improve customer service levels and increase sales revenue.

Education

Bachelor of Science - Industrial Management

University of Tehran
01-1996

Skills

  • KEY SKILLS

    - Leadership & Team Development
    - Project Management & Execution
    - Operational Efficiency & Cost Reduction
    - Customer Excellence
    - Inventory & Supply Chain Management
    - Improvement & Optimization
    - Strategic Planning & Implementation
    - Staff Training & Performance Management

Certification

  • Management Essentials* – Harvard Online
  • Assistant Manager Training* – Walmart Canada

Languages

English
Full Professional

Timeline

Lead Assistant Manager

walmart
07.2015 - Current

Bachelor of Science - Industrial Management

University of Tehran

Similar Profiles

CREATE PROFILE
Alireza Shams